Jovani Hutton-Snair
Palm Desert
Summary
Experienced and results-driven Retail Manager with a proven track record of driving sales, maximizing protability, and developing high-performing teams. Adept at implementing strategic initiatives to exceed business objectives.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Turners Outdoorsman
09.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Fishing Department Manager
Turners Outdoorsman
12.2023 - Current
- Supervised a team of employees, delegating tasks and ensuring department goals were met
- Provided exceptional customer service by answering inquiries and offering expertise on fishing gear
- Managed inventory for fishing department, ensuring products were well-stocked and organized
- Conducted regular staff training on new products and safety procedures
Hunting Department Manager
Turners Outdoorsman
12.2023 - Current
- Provided exceptional customer service by offering expertise and guidance on hunting gear
- Maintained and executed corporate mandates and instructions for merchandising, enforced policies and procedures
- Opened and closed in a key carrying manager on duty role
Sales Associate
Dicks Sporting Goods
08.2023 - 02.2024
- Generated $10,000 in sales in one month by upselling products to customers
- Utilized product knowledge to assist customers with selecting merchandise, increasing sales
Second Assistant Manager
Big 5 Sporting Goods
10.2021 - 08.2023
- Collaborated with team members to meet and exceed sales targets on a consistent basis
- Trained new employees on company policies and procedures to ensure compliance
- Assisted in managing inventory and monitoring stock levels to prevent shortages
- Collaborated with First Assistant Manager to create employee schedules and ensure coverage
- Provided excellent customer service by addressing inquiries and resolving issues promptly
Education
HIGH SCHOOL DIPLOMA -
Beverly Hills High School
Los Angeles, CA05.2019
Skills
- Retail Management
- Sales Driving
- Profit Maximization
- Team Development
- Strategic Initiatives
- Business Objectives
- Problem-solving
- Team supervision
- Customer service focus
- Training and mentoring
- Task delegation
- Customer service and engagement
- Retail operations
- Inventory control
- Multitasking and organization
Certifications Courses
- California Certificate of Eligibility
- California Certified Instructor Card
Timeline
Assistant Store Manager
Turners Outdoorsman
09.2024 - Current
Fishing Department Manager
Turners Outdoorsman
12.2023 - Current
Hunting Department Manager
Turners Outdoorsman
12.2023 - Current
Sales Associate
Dicks Sporting Goods
08.2023 - 02.2024
Second Assistant Manager
Big 5 Sporting Goods
10.2021 - 08.2023
HIGH SCHOOL DIPLOMA -
Beverly Hills High School
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