Jovan Tomanovic
Vancouver,BC
Summary
Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Server/Food Runner
La Terrazza Restaurant
Vancouver, BC
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Sava Resorts
Slovenia, Ljubljana
03.2020 - 12.2022
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Hotel Splendid
Budva, Montenegro
05.2019 - 05.2020
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Event Organizer
Winner Club NK
Niksic, Montenegro
05.2019 - 05.2020
- Coordinated schedules and timelines for events.
- Increased event attendance by strategically marketing and promoting events through various channels.
- Created engaging visual materials such as invitations, programs, banners, signage to promote consistent branding across all aspects of the event experience.
- Coordinated logistics for large-scale events, including venue selection, catering arrangements, transportation services, and accommodations for guests.
Education
Economic Technician
Economic-Hospitality School
Niksic, Montenegro05.2020
High School Diploma -
Middle Economic-hospitality School
Niksic, Montenegro05.2017
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Guest Relations Management
Languages
English
Full Professional
Croatian, Serbian
Native or Bilingual
Timeline
Server/Food Runner
La Terrazza Restaurant
01.2023 - Current
Server
Sava Resorts
03.2020 - 12.2022
Server
Hotel Splendid
05.2019 - 05.2020
Event Organizer
Winner Club NK
05.2019 - 05.2020
Economic Technician
Economic-Hospitality School
High School Diploma -
Middle Economic-hospitality School