Jousie Torres
Perris
Summary
Bilingual Human Resources professional with expertise in employee relations, compliance, and workforce management. Proven ability to administer workers' compensation claims and lead full-cycle recruitment processes, contributing to operational efficiency and improved employee satisfaction across multiple client locations. Skilled in HRIS management and maintaining OSHA compliance.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Workers' Compensation Specialist & Human Resources Generalist
OS4 Labor
Fontana
02.2020 - 07.2026
- - Administered workers' compensation claims and coordinated return-to-work programs.
- - Supported Human Resources operations for workforce of 300+ employees across multiple client locations, ensuring compliance and employee satisfaction.
- Functioned as the key HR contact for employee relations, managing performance, interpreting policies, and resolving workplace conflicts.
- - Managed onboarding, payroll audits, HRIS records, and compliance reporting while overseeing VMS systems including Beeline to streamline processes.
- - Conducted workplace investigations and maintained OSHA compliance documentation.
- - Partnered with leadership to improve employee engagement, retention, and operational efficiency.
Account Manager & Recruiter
OS4 Labor
Redlands
04.2017 - 02.2020
- - Led full-cycle recruiting for high-volume temporary and direct-hire positions, ensuring alignment with client needs.
- - Executed candidate sourcing, interviews, onboarding, background checks, and employment verification to facilitate timely hiring.
- - Maintained employee records and managed workforce documentation through HRIS and VMS platforms.
- - Processed payroll and acted as primary point of contact for employees and clients, addressing workplace concerns and staffing needs.
Education
High School Diploma -
AB Miller High Scool
Fontana, CA05-2006
Human Resources Management
Riverside City College
Riverside, CA07-2026
Skills
- Workers' Compensation Administration
- Human Resources Administration
- HR compliance
- Employee Relations
- Employee Investigations
- Performance Management
- Full-Cycle Recruitment
- Onboarding process
- Payroll Administration
- HRIS & VMS Management
- Workplace Safety Management
- Benefits & Leave Administration Support
- Data Analysis Tools
- ADP, Kronos, Uttend, VMS, & NovaTime Systems
- Bilingual (English & Spanish)
Certification
OSHA 30-Hour General Industry Certification
COMMUNICATION
Demonstrated exceptional communication skills by serving as the liaison between employees, leadership, insurance carriers, medical providers, clients, and third-party administrators while effectively managing sensitive Human Resources matters and ensuring regulatory compliance.
LEADERSHIP
Successfully led employee training, workplace safety initiatives, and Human Resources operations supporting more than 300 employees across multiple locations while fostering compliance, engagement, and continuous improvement.
Timeline
Workers' Compensation Specialist & Human Resources Generalist
OS4 Labor
02.2020 - 07.2026
Account Manager & Recruiter
OS4 Labor
04.2017 - 02.2020
High School Diploma -
AB Miller High Scool
Human Resources Management
Riverside City College