Josue "Joshua" Jolon Rueda
San Mateo
Summary
I have over six years of hands-on experience in sewer lateral replacement, sewer inspections, and underground plumbing work. . I’m experienced in operating heavy machinery, including excavators, to safely and efficiently complete excavation and installation work.
I’ve managed a sewer lateral replacement business, ranked number one in the Town of Hillsborough, over the last six years. Overseeing projects from start to finish, including: obtaining permits, ensuring compliance with city/town regulations, and delivering high-quality results for homeowners and realtors.
I take pride in my strong management and organizational skills. As I have handled scheduling, maintaining inventory and material pricing, insurance policies, and preparing quarterly taxes. I communicate clearly and professionally with clients, providing reliable customer service and building trust with one another. I also have experience working with children and animals, which has strengthened my patience, adaptability, and ability to connect with people in different settings.
Overview
10
10
years of professional experience
Work History
Operations Manager
River Engineering Inc
Burlingame, CA
01.2020 - 01.2026
- Facilitated communication with clients to address inquiries and resolve issues.
- Secured necessary permits to ensure project compliance and progress.
- Compiled and submitted comprehensive reports for city and town reviews.
- Created accurate project estimates and invoices.
- Established a comprehensive scheduling framework to enhance tracking of insurance expenses and business licenses.
- Maintained and filed taxes on quarterly dates, collaborating with our business accountant.
- Coordinated crew schedules and managed payroll processes to maintain productivity and workforce balance.
- Cultivated and sustained strong relationships with clients and homeowners.
- Supervised crew operations and kept employees compliant with company policies, codes, and procedures.
- Responded to client inquiries via calls and emails during non-office hours to support customer service initiatives.
Plumbing Technician
River Engineering Inc
Burlingame, CA
06.2017 - 08.2023
- Conducted CCTV inspections of sewer installations to verify compliance with local codes and regulations.
- Inspected sewers systems to assess quality and condition.
- Installed upper and lower sewer laterals for new or existing properties using the trenchless method.
- Operated hydraulic machinery to efficiently pull sewer lines.
- Operated excavators to efficiently excavate large areas.
- Worked non-standard, on-call hours, and weekends on rotational basis for client needs.
- Contributed to a safe working environment by following established safety OSHA procedures during all tasks.
Physical Education Coach
Hoover Elementary School
Redwood City, CA
08.2019 - 06.2020
- Developed and implemented engaging physical education curriculum for diverse student needs.
- Cultivated a supportive learning atmosphere that emphasized teamwork and sportsmanship among young students.
- Coordinated and managed extracurricular sports events, increasing student involvement and excitement.
- Engaged with parents to discuss and enhance child participation in activities.
- Coached team members on the values of sportsmanship while organizing and overseeing team practices and events.
Busser
Harry's Hofbrau
Redwood City, CA
01.2017 - 12.2019
- Cleaned and maintained dining areas to ensure a welcoming environment for guests.
- Assisted servers with table settings and timely service to ensure customer satisfaction.
- Collaborated with kitchen staff to expedite food delivery during peak hours.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Organized and replenished supplies to support restaurant operations.
- Reset and cleaned tables quickly to prepare for new customers.
Sales Associate
HomeGoods
San Carlos, CA
01.2016 - 07.2016
- Assisted customers in product selection
- Collaborated with team members to create visually appealing merchandise displays.
- Prepared merchandise for sales floor by pricing and tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Sequoia High School
Redwood City, CA06-2017
Skills
- Operations management
- Customer service
- Operational efficiency
- Inventory management
- Pipe installation
- Pressure testing
- Backflow prevention
- Plumbing inspection
- Excellent communication
- Management
- Customer relationship management
I'm Bilingual!
Spanish
Native or Bilingual
Timeline
Operations Manager
River Engineering Inc
01.2020 - 01.2026
Physical Education Coach
Hoover Elementary School
08.2019 - 06.2020
Plumbing Technician
River Engineering Inc
06.2017 - 08.2023
Busser
Harry's Hofbrau
01.2017 - 12.2019
Sales Associate
HomeGoods
01.2016 - 07.2016
High School Diploma -
Sequoia High School