Josue Zarco
Burnaby,British Columbia
Summary
Hardworking and enthusiastic Cooker trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Flexible Cook willing to work weekends, holidays and evenings. Comfortable working in fast-paced environments in team setting. Background in maintaining kitchen sanitation, preparing basic components of dishes and working within team of cooks.
Overview
7
7
years of professional experience
Work History
Cook Line
Roundel Cafe
10.2021 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Concierge Agent
Villas Del Mar At Palmilla
09.2016 - 12.2017
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
Education
High School Diploma -
SELC
Vancouver02.2019
Skills
- Kitchen Equipment Management
- Labor and Food Cost Control
- Crew Training
- Anticipating Problems
- Ordering and Stocking
- Customer Service
Timeline
Cook Line
Roundel Cafe
10.2021 - Current
Concierge Agent
Villas Del Mar At Palmilla
09.2016 - 12.2017
High School Diploma -
SELC
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