Josue Yac
Lake Forest
Summary
Resourceful professional with hands-on experience in repair support and maintenance. Skilled in equipment handling, troubleshooting, and maintaining organized work areas. Background includes automotive repair, property maintenance, and operational coordination. Completed MC3 Pre-Apprenticeship Program and currently attending welding school. OSHA 10, CPR, and First Aid certified, focused on advancing within construction and skilled trades.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inside Sales Intake Specialist
TimeProof USA
03.2026 - Current
- Conduct intake calls while gathering and documenting detailed client information.
- Maintain accurate CRM records and support workflow processing.
- Coordinate with internal teams to ensure timely routing and completion of cases.
- Handle time-sensitive information with strong organization and attention to detail.
- Coordinated client intake process to ensure timely service delivery.
Inside Sales Representative / Resident Experience Specialist (Contract)
Tricon Residential
08.2025 - 03.2026
- Assisted residents with maintenance requests, account concerns, and service coordination.
- Worked with maintenance teams to ensure timely completion of work orders.
- Maintained accurate records and documented customer interactions in internal systems.
- Assisted Section 8 and HAP residents with housing-related account questions and payment concerns.
- Reviewed resident ledgers, resolved billing discrepancies, and coordinated with internal departments to resolve issues.
Personal Assistant / Operational Support
Private Client
10.2024 - 08.2025
- Coordinated scheduling, vendors, deliveries, and day-to-day operational tasks.
- Assisted with light maintenance, repairs, property organization, and general upkeep.
- Maintained organized workflows while supporting projects and property needs.
- Coordinated vendors and follow-up to ensure timely completion of maintenance requests.
Auto Body Technician / Repair Support
Independent Contractor
01.2016 - 08.2025
- Assisted with mechanical and cosmetic repairs, diagnostics, sanding, part replacement, and troubleshooting.
- Assisted with mechanical and cosmetic repairs, diagnostics, sanding, part replacement, and troubleshooting to ensure timely project completion.
- Completed multiple repair projects while maintaining quality workmanship and customer satisfaction.
- Managed customer estimates, invoices, scheduling, and project documentation.
- Managed customer estimates, invoices, scheduling, and project documentation to streamline operations and enhance customer communication.
- Completed multiple repair projects, ensuring quality workmanship and achieving high levels of customer satisfaction.
Education
Welding Certificate - Welding School
ReIGNITE Hope
San Pedro, CA 06.2026 - 06.2026
MC3 Certification - Pre-Apprenticeship
Santa Ana College
Santa Ana, CA 03.2024 - 06.2024
Skills
- Lead generation
- Client relationship
- Account management
- Client support
- Client onboarding
- Follow-up processes
- Negotiation tactics
- Salesforce utilization
- Market research
- Data analysis
- Communication
- Cross-functional collaboration
- Problem solving
- General labor support
- Jobsite prep
- Preventive maintenance
- Compliance knowledge
- Bilingual (English/Spanish)
- Project coordination
- Relationship building
Certification
- OSHA 10 Certification
- CPR & First Aid Certification
Timeline
Welding Certificate - Welding School
ReIGNITE Hope
06.2026 - 06.2026
Inside Sales Intake Specialist
TimeProof USA
03.2026 - Current
Inside Sales Representative / Resident Experience Specialist (Contract)
Tricon Residential
08.2025 - 03.2026
Personal Assistant / Operational Support
Private Client
10.2024 - 08.2025
MC3 Certification - Pre-Apprenticeship
Santa Ana College
03.2024 - 06.2024
Auto Body Technician / Repair Support
Independent Contractor
01.2016 - 08.2025