Josue Ortiz
Lancaster
Summary
Enthusiastic Account Manager passionate to contribute to team success through hard/efficient work, high work ethic, attention to detail and excellent organizational skills. Clear understanding client satisfaction and knowledgeable of Comercial and residential irrigation system operation and maintenance, back-flow repair and testing, general commercial landscape installation repair and maintenance. Motivated to learn, grow and excel in smart water management.
Overview
7
7
years of professional experience
Work History
Account Manager
Enhanced Landscape Management
Santa Clarita
12.2023 - Current
- Manage and provide client services.
- Ensuring client needs are met.
- Provide contracts information to clients.
- Sales representative.
Production Manager
Enhanced Landscape Management
Santa Clarita
08.2023 - 12.2023
- Train and guide personal on equipment operations.
- Evaluation and management of work quality and ethics.
- Ensure personal safety and integrity.
- Work strategy manager.
Master Irrigation Technician
Enhanced Landscape Management
Santa Clarita
04.2021 - 08.2023
- Irrigation Auditor.
- Technician trainer.
- Administration work quality and ethics.
- Suplies administration.
Irrigation Technician
Enhanced Landscape Management
Santa Clarita
05.2019 - 04.2021
- Conducted research, gathered information from multiple sources and presented results
- Increased customer satisfaction by resolving [product or service] issues
- Supervised work of contracted employees to keep on task for timely completion
- Used coordination and planning skills to achieve results according to schedule
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Managed team of employees, training, and professional growth of employees
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Foreman
Enhanced Landscape Management
Santa Clarita
09.2018 - 05.2019
- Conducted research, gathered information from multiple sources and presented results
- Increased customer satisfaction by resolving [product or service] issues
- Supervised work of contracted employees to keep on task for timely completion
- Used coordination and planning skills to achieve results according to schedule
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Managed team of employees, training, and professional growth of employees
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Lead Man 2
Enhanced Landscape Management
Santa Clarita
04.2018 - 09.2018
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Lead Man 1
Enhanced Landscape Management
Santa Clarita
09.2017 - 04.2018
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Education
Back-flow Testing Certification -
Irrigator Technical Training School
Ontario01.2022
Certified Irrigation Repair Technician -
Irrigator Technical Training School
Ontario01.2022
Skills
- Open to new ideas/strategies
- Committed
- Administration
- Personal development
- Leadership
- Self development
- Multitasking abilities
- Responsible
- Computer skills
- Teamwork
- First Aid/CPR
- Leadership
- Teambuilding
- Flexible & Adaptable
Languages
Bilingual
Personal Information
Account Manage
Timeline
Account Manager
Enhanced Landscape Management
12.2023 - Current
Production Manager
Enhanced Landscape Management
08.2023 - 12.2023
Master Irrigation Technician
Enhanced Landscape Management
04.2021 - 08.2023
Irrigation Technician
Enhanced Landscape Management
05.2019 - 04.2021
Foreman
Enhanced Landscape Management
09.2018 - 05.2019
Lead Man 2
Enhanced Landscape Management
04.2018 - 09.2018
Lead Man 1
Enhanced Landscape Management
09.2017 - 04.2018
Back-flow Testing Certification -
Irrigator Technical Training School
Certified Irrigation Repair Technician -
Irrigator Technical Training School