Josue Lopez
Bakersfield
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Application Analyst 3
Clinica Sierra Vista
Bakersfield
04.2025 - Current
- Documented business processes related to software applications to enhance clarity.
- Developed and implemented procedures to test application functionality, ensuring quality.
- Monitored progress of Epic implementation, providing feedback for task completion.
- Performed system design, configuration, testing, and implementation of Epic Ambulatory and EpicCare Link applications.
- Identified gaps between current system capabilities and desired outcomes for improvement.
- Conducted training sessions on various software applications to enhance user competency.
- Provided support and mentorship to junior analysts for professional development.
- Configured systems, designed workflows, and created documentation for end users.
- Provided support during software upgrades by analyzing impacts on existing configurations.
- Performed troubleshooting activities to resolve application related problems in a timely manner.
- Coordinated with vendors to address any product defects or bugs reported by customers.
Health IT Supervisor
Clinica Sierra Vista
Bakersfield
01.2023 - 04.2025
- Spearhead Epic Clinical Content creation and oversee approval processes.
- Conduct User Acceptance Testing for all Epic upgrades.
- Curate and distribute a monthly Epic Updates Newsletter.
- Manage various Clinical Applications like Artera, OnBase, OCHIN Link, RetinaVue, and Dragon
- Approve Knowledge Base Articles and lead Change Management efforts.
- Drive Process Improvement Projects for Epic and oversee workflow implementations.
- Stay informed with clinical application trends and integrate relevant updates.
- Collaborate with key stakeholders in the organization for effective communication and alignment.
- Manage Jira Ticket system and address Health IT Support Staff concerns in 1-on-1 meetings.
- Co-Chair EHR Committee for collaborative decision-making.
- Oversee employee schedules, troubleshoot issues, and make informed decisions.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided ongoing training to address staff needs.
Informatics Analyst
Clinica Sierra Vista
04.2021 - 01.2023
- Drive Epic Clinical Content development.
- Develop customized training for providers using Signal Data to enhance efficiency.
- Create and approve Epic workflows, ensuring optimal system performance.
- Conduct User Acceptance Testing for all Epic upgrades to ensure seamless functionality.
- Curate and distribute a monthly Epic Updates Newsletter to keep stakeholders informed.
- Provide assistance in Epic training sessions when required.
- Lead Process Improvement Projects to enhance Epic functionalities.
- Enter Provider Scheduling Modifiers for accurate and efficient scheduling.
- Lead the implementation of both Clinical and NonClinical workflows in Epic.
- Manage Jira Tickets to address system-related issues promptly.
- Gathered requirements from stakeholders to inform system design decisions.
Epic Trainer
Clinica Sierra Vista
12.2018 - 04.2021
- Provide comprehensive clinical application support on the IT Help Desk.
- Lead and actively participate in Epic Go Lives for various programs within the organization.
- Conducted site visits to provide on-site support during Epic implementations.
- Deliver In-Service training for Corrective Action Plans resulting from audits.
- Lead Epic training sessions for diverse positions within the organization.
- Offer basic IT support on the Help Desk.
- Participate in Process Improvement events specifically to improve clinical application workflows.
- Explained goals and expectations required of trainees.
- Maintained accurate records of all training activities including attendance logs and post-training assessments.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Identified areas needing improvement within existing processes and developed strategies for improvement.
- Served as a liaison between end-users, IT staff and other stakeholders involved in the implementation process.
- Assisted with designing and implementing education programs to ensure effective use of the Epic system.
- Undergo Site Specialist Training for Epic.
Medical Assistant
Sharp Rees-Stealy
03.2018 - 08.2018
- Vital and room patients, Administer urine drug test, Perform breath alcohol test, Prepare pre-employment paperwork, Assisted provider with minor surgical procedures, Take history/chief complaint, Prepped procedure trays, Administered medications, Performed pulmonary function test, Assisted in end of day closing procedures
Medical Assistant
Family Health Centers of San Diego
03.2017 - 03.2018
- Prepare patients for physicians, Assist providers in minor procedures, Perform Vital signs, Worked with a variety of specialties such as, ENT, Internal Medicine, Podiatry, and Endocrinology, Collect and run test on specimen, Gather information, Post visit care of patient, Manage messages in Nurses Pool, Routinely clean autoclave machine, Collect inventory of medications and DME
Medical Assistant
San Joaquin Valley Pulmonary Group
03.2016 - 02.2017
- Vital and room patients, Take history/chief complaint, Prepped procedure trays, Performed EKG's, Administered medications, Injections and perform Coumadin checks, Answered multi-line phones and routing calls, Skilled in use of the EMR system, Collect copays and checking patients in, Verify eligibility and benefits, Schedule patient appointments, Filing medical records
Education
Associate of Science - Medical Assisting
San Joaquin Valley College
Bakersfield, CA02-2016
Skills
- Application analysis and testing
- End-user training
- Issue resolution
- Project documentation
- Workflow optimization
- System maintenance
- Team management
- Process enhancement
- Agile methodologies
- Communication and presentation skills
- Quality assurance
- Stakeholder collaboration
- Cross-functional teamwork
Certification
Epic Healthy Planet and Compass Rose Clinical Build Certification, 2026
Epic Healthy Planet and Compass Rose Analytics Build Certification, 2026
Certified Associate in Healthcare Informatics and Management Systems, 2025
Epic Ambulatory Certification, 2024
EpicCare Link Certification, 2024
Epic, Data Courier Badge, 2024
Certified Scrum Master, 2024
Epic Clinical Content Builder, 2022
Epic Healthy Planet and Compass Rose Analytics Build Certification, 2026
Certified Associate in Healthcare Informatics and Management Systems, 2025
Epic Ambulatory Certification, 2024
EpicCare Link Certification, 2024
Epic, Data Courier Badge, 2024
Certified Scrum Master, 2024
Epic Clinical Content Builder, 2022
References
References available upon request.
Timeline
Application Analyst 3
Clinica Sierra Vista
04.2025 - Current
Health IT Supervisor
Clinica Sierra Vista
01.2023 - 04.2025
Informatics Analyst
Clinica Sierra Vista
04.2021 - 01.2023
Epic Trainer
Clinica Sierra Vista
12.2018 - 04.2021
Medical Assistant
Sharp Rees-Stealy
03.2018 - 08.2018
Medical Assistant
Family Health Centers of San Diego
03.2017 - 03.2018
Medical Assistant
San Joaquin Valley Pulmonary Group
03.2016 - 02.2017
Associate of Science - Medical Assisting
San Joaquin Valley College