Josue Cruz Santiago
Oceanside
Summary
Detail-oriented Warehouse Operator with a strong focus on safety compliance and inventory management. Proven ability to streamline processes, enhance team collaboration, and improve operational efficiency.
Experienced with warehouse operations, including inventory management and logistics. Utilizes effective communication and teamwork to ensure efficient workflow and timely order processing. Knowledge of safety protocols and equipment operation ensures reliable and smooth warehouse functionality.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Warehouse Operator
Arc-Zone.com
Vista, CA
08.2021 - Current
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Managed inventory control processes, ensuring accurate stock levels and timely replenishment.
- Conducted regular safety inspections and maintained compliance with OSHA regulations.
- Streamlined order fulfillment processes, reducing processing time for shipments.
- Implemented workflow improvements that enhanced productivity within the team.
- Coordinated with shipping carriers to optimize delivery schedules and reduce costs.
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Collaborated with other departments to optimize warehouse space and improve overall company performance.
- Maintained accurate inventory records, resulting in a reduction of discrepancies and costly errors.
- Coordinated cross-functional teams during peak seasons to manage high volume orders effectively.
- Boosted inventory accuracy, conducting frequent and detailed stock audits.
- Increased efficiency in picking and packing processes, employing systematic approaches.
- Improved customer satisfaction, accurately fulfilling orders and managing returns.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Engaged in continuous learning through workshops on advanced welding technologies.
- Stayed up-to-date on industry trends with regular research on new techniques, technologies, or applications related to the field of welding.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Reduced assembly errors by following detailed instructions and blueprints for each project.
- Followed outlined specifications to implement assembly plans.
- Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
- Tested finished products to perform quality assurance and identify discrepancies.
- Connected cables, tubes, and wiring according to specifications.
- Inspected completed products to encourage quality and adherence to company standards.
- Documented all in-process and out-of-process assembly activities.
- Maintained organized inventory records using warehouse management systems.
- Trained new staff on receiving procedures and best practices.
- Regularly reviewed invoices and double-checked orders.
- Double-checked cargo inventories and documentation for accuracy.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Monitored and managed stock levels of goods to verify availability of products.
- Utilized forklift to transport pallets of goods to and from warehouse.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Sorted and delivered materials to different work areas and staff.
Shipping and Receiving Clerk
Advanced Diabetes Supplies
09.2018 - 07.2021
- Oversaw inbound and outbound shipments, ensuring compliance with company standards and regulations.
- Managed inventory control processes, including cycle counts and discrepancy resolutions.
- Trained new staff on proper shipping procedures and safety protocols to enhance team efficiency.
- Implemented process improvements that reduced shipping errors and increased overall accuracy.
- Utilized Warehouse Management System (WMS) to track inventory levels and shipment statuses effectively.
- Conducted quality inspections on incoming supplies to ensure adherence to product specifications.
- Developed standardized operating procedures for shipping and receiving processes, enhancing workflow consistency.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
- Minimized damaged goods by training team members on proper handling techniques during unloading and storage processes.
- Coordinated with carriers to schedule pickups, optimizing delivery timelines and minimizing delays.
- Enhanced team performance, conducting regular meetings to address challenges and share best practices.
- Enhanced warehouse efficiency by organizing storage areas for easy access to frequently shipped products.
- Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
- Managed return process for defective or unwanted products, ensuring proper documentation and stock adjustments.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Packing Operator
NAI
Vista, CA
01.2018 - 08.2018
- Operated automated packing machinery to ensure efficient product flow.
- Conducted quality checks on packaged products to maintain compliance with safety standards.
- Collaborated with team members to optimize packaging processes and reduce waste.
- Trained new staff on safe handling techniques and operational procedures for equipment use.
- Monitored inventory levels and coordinated restocking efforts to maintain production continuity.
- Maintained a clean and organized work environment, optimizing productivity and minimizing errors.
- Kept production lines running smoothly and efficiently at all times.
- Performed regular maintenance and cleaning of packing machinery.
- Completed timely inspections of packed products to ensure quality control and adherence to company standards.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Monitored and adjusted machine settings to maintain product quality and accuracy.
- Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
- Counted and recorded finished and rejected packaged items.
- Regulated machine flow, speed and temperature and stopped and reset machine to address malfunctions.
- Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
Server
IHOP
Oceanside, CA
07.2014 - 01.2018
- Delivered exceptional customer service in high-volume dining environment.
- Assisted with menu recommendations, enhancing guest satisfaction and dining experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new team members on restaurant policies and service standards.
- Managed cash register operations, ensuring accuracy in transactions and balancing end-of-shift reports.
- Handled customer complaints efficiently, resolving issues to maintain positive relationships.
- Monitored inventory levels, assisting with restocking supplies as needed for smooth operations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Oceanside High School
Oceanside, CA06-2014
Skills
- Shipping and receiving
- Packaging and labeling
- Forklift operation
- Warehouse safety
- Order picking
- Warehouse organization
- Safety compliance
- Inventory tracking
- Cycle counting
- Pallet jack handling
- Product location
- Storage organization
- Inventory transport
- Stock control
- Attention to detail
- Willing to learn
- Forklift operations
- Multitasking Abilities
- Critical thinking
- Lifting and sorting
- Data entry
- Health and safety compliance
- Team collaboration
- Equipment operation
- Decision-making
- Protective equipment use
- Hand and power tool operation
- Assembly and production
- Relationship building
- Freight labeling
- Wrapping and boxing
- Quantity calculations
- Invoice verification
- Purchase order verification
- Equipment parts replacement
- Visual inspection
- Teamwork
- Time management
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Appliance repairs
- Checking quality of repairs
- Customer service
- Friendly, positive attitude
- Dependable and responsible
- Flexible and adaptable
- Active listening
- Calm under pressure
- Problem resolution
- Verbal communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Watching Movies and TV Shows
- Gym Workouts
- Music
- Playing Sports
- Photography
- Drawing and Painting
- Personal Development and Self-Improvement
Timeline
Warehouse Operator
Arc-Zone.com
08.2021 - Current
Shipping and Receiving Clerk
Advanced Diabetes Supplies
09.2018 - 07.2021
Packing Operator
NAI
01.2018 - 08.2018
Server
IHOP
07.2014 - 01.2018
High School Diploma -
Oceanside High School