Josue Aguilar
Anderson
Summary
Dynamic professional with a proven track record at Grocery Outlet Bargain Market, excelling in customer satisfaction and relationship building. Skilled in multitasking and problem-solving, I improved store operations and enhanced customer experiences through effective communication and teamwork. Committed to maintaining high standards while ensuring a positive environment for both customers and Employees .
Overview
2
2
years of professional experience
1
1
Certification
Work History
Clerk
Grocery Outlet Bargain Market
08.2023 - Current
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used pallet jacks to move merchandise to sales floor for stocking.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Helped customers complete purchases by moving heavy items, and bagging purchases.
- Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Kennel Cleaner
Haven Humane
02.2023 - 07.2023
- Monitored the safety of both animals and personnel with careful use of chemicals during cleaning procedures.
- Facilitated smooth transitions between shifts, providing thorough documentation of completed tasks and any pertinent observations about the animals'' wellbeing.
- Supported the shelter''s mission of animal adoption by maintaining attractive, clean environments that encouraged potential adopters to visit and interact with animals.
- Assisted in minimizing stress for animals during their stay through gentle handling and providing a clean, comfortable space.
- Reduced the spread of disease by promptly identifying and isolating sick animals, notifying supervisors when necessary.
- Aided in the prevention of pests by regularly inspecting kennels for signs of infestation and reporting findings to supervisors.
- Supported veterinary staff in maintaining animal health by administering medications as directed.
- Improved animal comfort with regular bedding changes and inspections for damage or wear.
- Demonstrated attention to detail while conducting daily checks on locks, gates, doors, windows, ensuring secure premises at all times.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Ensured proper sanitation, utilizing appropriate cleaning solutions and techniques for each area of the facility.
Education
Welding
Shasta College
Redding, CASkills
- Customer satisfaction
- Prioritization
- Relationship building
- Multitasking Abilities
- Customer communication
- Problem-solving
- Teamwork and collaboration
- Professional and mature
- Creative thinking
Certification
I am certified in TIG welding steel
Languages
Spanish and English
Native or Bilingual
Timeline
Clerk
Grocery Outlet Bargain Market
08.2023 - Current
Kennel Cleaner
Haven Humane
02.2023 - 07.2023
Welding
Shasta College
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