Josué Jacobsen
Woodstock,ON
Summary
Field service worker, bringing more than 11 years of experience in carrying out various maintenance and repair tasks. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facilities issues. Strong knowledge of operating manual, electrical and mechanical tools as well as safety equipment.
Overview
12
12
years of professional experience
Work History
Field Service Technician
Homag Canada
Mississauga, ON
01.2022 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
Field Service Technician
Homag South America
Taboao Da Serra, SP, Brazil
02.2012 - 12.2021
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
Education
Associate of Science - Electrician Foundation
Escola Tecnica Estadual Portao
Portao, RS, Brazil12.2003
Skills
- Problem-Solving
- Troubleshooting and repair
- Positive Attitude
- Field Repairs
- Customer Service
- Preventive Maintenance
- Mechanical Aptitude
- Customer training
- Repair and Installation
- Electrical Troubleshooting
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
English
Professional Working
Timeline
Field Service Technician
Homag Canada
01.2022 - Current
Field Service Technician
Homag South America
02.2012 - 12.2021
Associate of Science - Electrician Foundation
Escola Tecnica Estadual Portao