Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jossy Daniel

Edmonton,Canada

Summary

Resourceful Airport Security Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations. Excellent communicator with aptitude for defusing high-pressure situations.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Airport Security Officer - Team Lead

GARDA WORLD
05.2015 - Current
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Engaged in casual conversations with individuals to assess and analyze behaviors.
  • Safeguarded transportation operations at commercial airports.
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
  • Responded to critical security incidents by applying standard operating procedures designed to minimize loss of life and damage to property.
  • Identified potential airport, and mass transit security concerns and completed more in-depth checks as part of investigation
  • Monitored security checkpoints for compliance with applicable security protocols.
  • Developed and maintained positive rapport with passengers and other airport personnel.
  • Assisted with deployment of advanced technology and equipment for screening purposes.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
  • Conducted regular patrols of key areas to spot and control security concerns
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
  • Managed over 25 security staff rotation for position coverage on breaks

Airport Security Supervisor

GardaWorld Security
02.2011 - 05.2015
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Mitigated potential disruptions to airport operations by skillfully deescalating tense situations involving agitated or uncooperative individuals.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Reported suspicious activities and persons to law enforcement.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.

Education

Master of Arts - Theological Studies

Serampore University
India
05.2008

Skills

  • Team leadership and coaching
  • Skilled in Conflict Resolution
  • Emergency Management
  • Physical restraint training
  • Security personnel training
  • Executive protection professional
  • Crime Prevention
  • Daily incident reporting
  • Emergency Response
  • Flow Control
  • Customer Relations Skills
  • Situational Awareness

Certification

  • First Aid/CPR Certified
  • Aeronautical Radio Communication License - Govt. Canada
  • Transport CANADA - Security Clearance
  • Body Armour License - Alberta
  • Airport Control Tactical (ACT) & Knife Defense Trained.
  • Airport Restricted Area Vehicle Operating Permit.

Timeline

Airport Security Officer - Team Lead

GARDA WORLD
05.2015 - Current

Airport Security Supervisor

GardaWorld Security
02.2011 - 05.2015

Master of Arts - Theological Studies

Serampore University

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Jossy Daniel