José Martín Pompa Enriquez
Hayward
Summary
Detailed Manager effective in creating positive environments where employees can thrive and succeed. Reliable and aware of direct competitors and their strategies. Looking for a new management role where hard work and dedication will be highly valued.
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Overview
11
11
years of professional experience
Work History
Fresh And Natural
Mary Tran . +1 (408) 482-8438
San Francisco
05.2019 - Current
Distrit Manager
Burger King. (510) 649-3385
San Francisco
1 2018 - 3 2019
Computed accurate sales prices for purchase transactions.
Expressed appreciation and invited customers to return to the store.
Guaranteed positive customer experiences and resolved all customer complaints.
Trained new employees on company customer service policies and service level standards.
Stocked and rotated inventory regularly.
Served as the company's only bilingual Spanish/English customer service representative.
Maintained adequate cash supply in cash drawers in multiple checkout stations.
Increased territory sales by surpassing monthly goal of $5000
Performed store opening duties, including counting cash drawers and Trained 3 new employees quarterly. checking all equipment for proper functioning
Expressed appreciation and invited customers to return to the store.
Guaranteed positive customer experiences and resolved all customer complaints.
Trained new employees on company customer service policies and service level standards.
Stocked and rotated inventory regularly.
Served as the company's only bilingual Spanish/English customer service representative.
Maintained adequate cash supply in cash drawers in multiple checkout stations.
Increased territory sales by surpassing monthly goal of $5000
Performed store opening duties, including counting cash drawers and Trained 3 new employees quarterly. checking all equipment for proper functioning
Service Manager
Chipotle . (510) 337-1592
alameda
07.2015 - 12.2018
Collaborated with customers to discuss service needs and offer available solutions.
Directed team of service professionals focused on kitchen
Managed team of 10 of professionals.
Reduced and controlled expenses by inventory. .
Upheld quality standards by monitoring and correcting work.
Promoted dynamic, positive and memorable guest experiences.
Caregiver
House New Mexico , Javier Vera ,(505) 876-7126
New Mexico
05.2016 - 10.2016
Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein. Also with their daily needs such as bathing, ambulating, range of motions etc.
- Assisted disabled individuals to foster independence while still closely monitoring safety at all times
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination
- Transported patients to and from medical, dental and personal care appointments
Education
High School Diploma - undefined
CETIS 98
2008
High School Diploma -
University of Chihuahua Campus Juárez
2010
Skills
- Organized
- Strong communication skills
- Personnel training and development
- Store maintenance ability
- Opening/closing procedures
- Energetic work attitude
- Customer service expert
- Large cash/check deposits expert
- Time management
- Adaptive team player
- Sharp problem solver
- Effective team player
- Active listening skills
- Proficient in MS Office
Recommendation
1. Arturo Rodriguez
San Francisco (Pacu Department)
7074865878
known for 5 years
2. Eduardo sachina
denver colorado
+1 (720) 276-8950
Known for 6 years
Timeline
Fresh And Natural
Mary Tran . +1 (408) 482-8438
05.2019 - Current
Caregiver
House New Mexico , Javier Vera ,(505) 876-7126
05.2016 - 10.2016
Service Manager
Chipotle . (510) 337-1592
07.2015 - 12.2018
Distrit Manager
Burger King. (510) 649-3385
1 2018 - 3 2019
High School Diploma - undefined
CETIS 98
High School Diploma -
University of Chihuahua Campus Juárez