Josijandry Arce

• Maintained cleanliness and organization of assigned areas to ensure a safe environment.
• Conducted routine inspections to identify maintenance needs and report issues promptly.
• Developed checklists for daily cleaning tasks, improving accountability and consistency among staff.
• Improved overall appearance of the facility with thorough dusting and polishing procedures.
• Maintained a healthy environment by disinfecting surfaces and removing trash daily.
• Promoted safety by promptly addressing spills and other potential hazards.
• Assisted in the training of new janitorial assistants on department policies, procedures, and safe work practices.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

• Led team training initiatives, enhancing staff performance and operational efficiency.
• Developed workflow improvements that reduced processing times and increased customer satisfaction.
• Implemented inventory management systems to optimize stock levels and reduce waste.
• Built a high-performance team culture through effective leadership techniques such as coaching, mentoring, and empowerment.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Implemented customer feedback mechanisms, promoting continuous improvement in service delivery.
• Boosted team productivity by implementing efficient project management strategies.
• Evaluated employee performance regularly, offering constructive feedback and creating tailored development plans for continuous improvement.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Mentored junior employees, fostering a positive learning environment that promoted personal growth and skill development.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Built relationships with customers to encourage repeat business.

• Operated hand-held scanners to accurately locate and pick items for fulfillment
• Maintained organization of warehouse inventory to ensure efficient picking processes
• Collaborated with team members to meet daily picking targets and deadlines
• Adhered to safety protocols while navigating warehouse environment