Josie McIntyre
St. Catharines,ON
Summary
A seasoned Anti Fraud and Anti Money Laundering professional who brings 11 years of experience within the finance industry. A natural ability to solve problems, innate investigation skills with ability to thrive in a fast-paced environment.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Fraud Investigator
Flexiti Financial
09.2022 - Current
Senior AML & Fraud Officer/Acting Fraud Mgr.
First Ontario Credit Union
01.2017 - 01.2022
- The prevention and investigation of fraud and Money Laundering for the Company
- Managed litigation towards recovery of loss
- Design and deliver fraud awareness training
- Prepared reports for senior management
- Maintain records of compliance for related third-party professionals
- Liaise with police and regulatory authorities for evidence collection
- Develop and implement procedures
- Regulatory reporting
- Transaction monitoring
- EDD reviews
- Handled all wire requests to HR Countries
- Lead fraud hand for online onboarding implementation.
Senior Analyst/Interim Team Lead -Merchant Fraud
JP Morgan
01.2014 - 01.2017
- Identified potentially fraudulent activity on merchant accounts
- Thoroughly investigate individual cases to determine timelines and identify those involved
- Attempt to locate and recover funds
- Performed post boarding and evaluated credit reports and financial statements to ensure appropriate annual volumes are in place and the customer can support financial risk of allowed annual processing volumes
- Implemented credit reserves to mitigate potential exposure on high-risk accounts, debit bank accounts when fines have been issued by Visa/MC and Government agencies
- Assist Legal department in cases of litigation
- Gathering evidence, email trails and preparing files to assist in the protection of the firm
- Responsible for monthly website reviews, investigating merchant websites for illegal/prohibited sales via online websites.
Fraud Analyst
Interac Association
01.2010 - 01.2014
- Responsible for monitoring and detecting eTransfer, IOP and debit fraud over 10M annually
- Trained new hires
- Created documentation for new and updated fraud monitoring software
- Handled compliance and Offline user escalations and inquires
- Identify emerging and changing trends to identify vulnerabilities which may require a revision to system rules or procedures and escalate as required.
Server/Bar Manager
Total Sports Bar and Grill
01.1998 - 01.2008
- Supervised operation of Restaurant to maximize profitability, minimize legal liability, and conforming to AGCO regulations
- Direct hiring, training, and scheduling of all service personnel
- Reviewed and monitored, with bookkeeper, expenditures to ensure that they conformed to budget limitations
- Consistently working to improve performance
- Planned, organized, directed, and coordinated the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.
Education
Associate of Applied Science - Criminology
Loyalist College of Applied Arts And Technology
Belleville, ON04.2010
Skills
- AML operations for reporting entities
- Financial Fraud
- Report Filing
- Partnering and Relationships
- Activity Monitoring
- Civil Investigations
- Financial Services and Products
Functional And Leadership Highlights
- Risk Management
- Coaching and Mentoring
- Skilled Investigator
- Accountability and Integrity
- Complex Problem-Solving
- Results Driven
- Strong Report Writing skills
- Adept at learning new programs/systems.
Education And Awards
- Loyalist College, Diploma in Community and Justice Services- Policing/Investigations, 2016
- JP Morgan, Two “Five Keys to Success” awards. One award was for work and recovering 400k in a debit refund fraud case and the other was the handling and recovery of a 2-million-dollar case involving fraudulent activities whereby working with law enforcement we were able to recover a large portion of funds, apprehend suspects and confiscate equipment used., 2016
- FCU Cheer Award” for uncovering a large mortgage fraud ring, 2019
- FCU Cheer Award” for uncovering, investigating, and determining suspected money laundering via pharmaceutical industry and property industry that led to organized crime., 2020
- FCU Cheer Award” for taking on the role of leading our digital platforms anti-fraud program. I effectively rolled out our fraud mitigation responses, identifying many errors made pre-launch, implementing fixes and controls to respond to those errors, resulting in the reduction of fraud losses by 90%., 2021
Characteristics
A conceptual thinker, builds consensus. Honest, hardworking, and flexible. Thrives in chaos, strives for excellence, overcomes adversity, demonstrates teamwork.
Languages
English
Native or Bilingual
Certification
CAMLI
Timeline
Fraud Investigator
Flexiti Financial
09.2022 - Current
Senior AML & Fraud Officer/Acting Fraud Mgr.
First Ontario Credit Union
01.2017 - 01.2022
Senior Analyst/Interim Team Lead -Merchant Fraud
JP Morgan
01.2014 - 01.2017
Fraud Analyst
Interac Association
01.2010 - 01.2014
Server/Bar Manager
Total Sports Bar and Grill
01.1998 - 01.2008
Associate of Applied Science - Criminology
Loyalist College of Applied Arts And Technology
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