Josie Gomez
Riverside
Summary
Dynamic team leader with a proven track record in operations coordination and customer relationship building. Skilled in training and mentoring staff to enhance efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Produce Team Leader
Stater Brothers
Riverside, CA
07.2024 - Current
- Led produce team in daily operations, ensuring optimal freshness and quality of products.
- Trained and mentored new staff on best practices in handling and storage of produce.
- Led daily production and merchandising operations in a high-volume retail environment while maintaining quality, efficiency, and customer satisfaction.
- Built strong customer relationships by providing product recommendations and resolving questions professionally
- Trained and mentored new team members on operational procedures, safety standards, and workflow efficiency
- Consistently exceeded daily productivity goals while maintaining accuracy and minimizing product waste
- Demonstrated strong time management and problem-solving skills in fast-paced conditions
Key Carrier
Stater Brothers
Riverdale, CA
04.2021 - Current
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored new staff on company policies and procedures.
- Managed inventory control processes to maintain stock accuracy and availability.
- Developed and implemented strategies for improving store layout and product placement.
- Trusted with opening and closing store operations, including alarm systems, cash handling, and securing company assets
- Perform end-of-day financial balancing, register management, and operational closing procedures
- Serve as acting manager on duty by supporting daily operations and assisting with team coordination
GM Clerk
Stater Brothers Markets
Riverside, CA
04.2021 - Current
- Directed daily operations, ensuring optimal store performance and customer satisfaction.
- Implemented cost control measures, enhancing budget management and resource allocation.
- Led staff training programs, improving employee engagement and service delivery standards.
- Developed marketing strategies to increase foot traffic and boost sales performance.
- Managed merchandising, inventory rotation, and promotional displays to maximize visibility and sales
performance - Analyzed customer purchasing trends and adjusted displays to improve customer engagement and product movement
- Directed daily operations to optimize store performance and enhance customer satisfaction.
- Implemented strategic initiatives to improve inventory management and reduce waste.
Education
High School Diploma -
Patriot High School
Riverside05-2020
Skills
- Merchandising strategies
- Customer Relationship Building
- Client Relations & Communication
- Business Development Support
- Prospecting & Outreach
- Microsoft Office & Excel
- Leadership & Team Training
- Operations Coordination
- Customer Service
- Professional Communication
- Adaptability & Coachability
- Bilingual English/Spanish
Timeline
Produce Team Leader
Stater Brothers
07.2024 - Current
Key Carrier
Stater Brothers
04.2021 - Current
GM Clerk
Stater Brothers Markets
04.2021 - Current
High School Diploma -
Patriot High School