Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Josie Driscoll

Self-employed
Coquitlam,BC
1
Certification
7
years of professional experience

Dedicated administrative professional with 5+ years of experience in client support, records management, and program operations within community and social services. Skilled in client intake, crisis support, scheduling, and stakeholder communication. Committed to enhancing mental health programs, so that work flow happens smoothly for the frontline staff.

Work History

Dog Sitter

1 Year 7 Months
Self-employed | 01.2025 - Current
  • Strong organizational skills, multitasking while maintaining a high level of attention to detail.
  • Demonstrated reliability, accountability, and professionalism while entrusted with the care of both the client's pet and property.
  • Worked independently without supervision, effectively prioritizing tasks and managing time to meet client expectations.
  • Build positive client relationships through trust, communication, and consistent delivery of high-quality service.

RTC-C – Private Practice (Self-Employed)

9 Months
Eternal Life Wellness | 11.2024 - 08.2025
  • Managed daily operations including scheduling, client intake, record-keeping, and documentation.
  • Ensured compliance with ethical guidelines, confidentiality standards, and legal regulations.
  • Coordinated marketing, outreach, and networking with other wellness professionals.
  • Provided professional communication to clients, partners, and community contacts.
  • Oversaw accounting tasks, invoicing, and payment tracking.
  • Coordinated marketing, outreach, and networking efforts with wellness professionals to enhance community engagement.

Housing Worker

2 Years 7 Months
VATJSS | 02.2020 - 09.2022
  • Assisted Indigenous individuals and families in securing safe, affordable, and culturally appropriate housing solutions.
  • Utilized Excel to manage 30k budget to spend towards rent subsidies and rent related expenses.
  • Conducted client intake, gathered documentation, and liaised with community agencies.
  • Partnered with government agencies, health services, and housing organizations to enhance community development.
  • Provided basic-needs support, crisis intervention, and advocacy.

Shelter Worker

9 Months
Salvation Army | 11.2019 - 08.2020
  • Provided crisis intervention, case management, and resource navigation, empowering individuals experiencing homelessness to regain stability.
  • Facilitated access to housing, healthcare, and community supports, enhancing clients' overall well-being.
  • Created a safe, welcoming environment while promptly addressing urgent client needs to ensure their safety and comfort.
  • Completed documentation, incident reports, and intake forms using SOAP formatting.
  • Communicated with external partners including doctors’ offices and social-service agencies.

Education

Diploma - Counselling

Rhodes Wellness College | Vancouver, BC | 06-2024

Diploma in Professional Counselling. Obtained knowledge in business, accounting, bookkeeping, and administration.

Diploma - Mental Health Professional

Stenberg Community College | Surrey, BC | 06-2019

Diploma in Mental Health and Addictions Community Work.

Skills

Business administration
Client Intake & Scheduling
Community development & Referrals
Time Management & Prioritization
Confidentiality & Ethical Practice
Microsoft Office (Word
Excel
Outlook)
Crisis Intervention & De-escalation
Team Collaboration & Independent Work

Certification

  • First Aid & CPR (ability to renew it with a letter of employment)
  • Non-Violent Crisis Intervention (2019) - Stenberg Community College
  • Hospital Interactions (2019) - Stenberg Community College - Managing hostile interactions with patients with acquired brain injury.

Timeline

Dog Sitter

Self-employed
01.2025 - CurrentRead More

RTC-C – Private Practice (Self-Employed)

Eternal Life Wellness
11.2024 - 08.2025Read More

Housing Worker

VATJSS
02.2020 - 09.2022Read More

Shelter Worker

Salvation Army
11.2019 - 08.2020Read More

Rhodes Wellness College

Diploma from Counselling
Read More

Stenberg Community College

Diploma from Mental Health Professional
Read More
Josie Driscoll