Josie Ayala Navarro
Indio
Summary
I am a very empathetic, effective and motivated medical assistant who combines clinical experience with compassion, customer service, and over 20 years of medical experience. I am looking to join a medical team dedicated to upholding the highest standards of patient care.
Overview
25
25
years of professional experience
Work History
Medical Assistant
Eisenhower Medical Center - Neurology
Rancho Mirage, CA
10.2025 - Current
- As the medical assistant, my duties consist of: Rooming patients and taking vitals. Confirming appointments the day prior to visit. Cleaning rooms after each patient. Medication refills. Calling patients with test results. Returning mychart messages and taking phone calls. Submitting prior authorizations for medications. Setting up peer to peer appointments for physicians. Stocking rooms with supplies and discharging patients after visit.
Medical Assistant
Eisenhower Medical Center - Endocrinology
Rancho Mirage, CA
09.2023 - Current
- As the medical assistant, my duties consist of: Rooming patients. Taking vitals. Checking A1-C and blood sugars on diabetic patients. Refilling medications. Triaging phone calls and returning messages. Submitting prior authorizations for prescriptions and sending faxes. Responding to messages through mychart. Checking medication expiration dates. Getting prolia injections approved through insurances. Cleaning rooms after each patient and stocking rooms with supplies.
Medical Assistant
Westcoast Foot and Ankle
La Quinta, CA
06.2016 - 05.2023
- As the medical assistant, I performed a variety of skills, which consisted of: dressing changes, insurance validation, suture removals, diabetic foot evaluations & nail care, checking vitals for patients, verified appointments in person and over the phone, pre/post op appointments, triage patients into designated rooms, medication refills, organizing and setting up sterile trays for the physician, as well as performing various tasks for our front office portion of the office.
Medical Assistant
Dr. Allen & Dr. Lin - Internal Medicine
La Quinta, CA
08.2013 - 10.2014
- As the medical assistant, my duties consisted of: assisting the physician with pap-smears, Immunizations and Allergy shots, vital signs, rooming patients, verifying appointments in person and over the phone, working with geriatric patients of all ages, data entry and inputting information into the EMR software, answering any/all patient questions and concerns, faxing information to other providers, prescription refills online and over the phone, as well as many other office responsibilities.
Medical Assistant
Borrego Foundation (Centro Medico)
Indio, CA
04.2010 - 07.2013
- As the medical assistant/specialist my duties consisted of: Performing EKG’s, triaged patients, retrieving lab results for patients, acting as a liaison between physician and patient, vital and triage results, answering phone calls, assisting patients with any questions and concerns, compiled new patient charts, scheduled appointments, updated patient files, and gathered patient data for interpretation by physician.
Medical Assistant
Dr. Allen & Dr. Lin - Internal Medicine
La Quinta, CA
08.2001 - 07.2010
- As the medical assistant, my duties included: tracking and managing inventory for exam rooms and maintained vaccine and expiration logs, monitored patient stability by checking vital signs and weight, sterilized medical equipment after each procedure, conducted patient interviews to gather health history, vital signs and information about current medical issues, observed and documented patient status and reported patient complaints to the case manager, assisted with technical treatments and entered information in patient records and charts, performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research, Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests, obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories, and identified operational improvements to drive efficiency and quality of care for all patients.
Education
High School Diploma -
Indio High School
Indio, CA06-1992
Skills
- Medical Terminology
- Fluent in Spanish
- Knowledge of medical procedures
- Detail-oriented
- Communicating with patient families
- Quick problem solver
- EKG set up & monitoring
- Patient skin and nail care
- Vital sign monitors
- Patient scheduling
- HIPAA compliance
- Data entry
- Advanced radiology knowledge
- Proficient in Medical Software (EMR)
Timeline
Medical Assistant
Eisenhower Medical Center - Neurology
10.2025 - Current
Medical Assistant
Eisenhower Medical Center - Endocrinology
09.2023 - Current
Medical Assistant
Westcoast Foot and Ankle
06.2016 - 05.2023
Medical Assistant
Dr. Allen & Dr. Lin - Internal Medicine
08.2013 - 10.2014
Medical Assistant
Borrego Foundation (Centro Medico)
04.2010 - 07.2013
Medical Assistant
Dr. Allen & Dr. Lin - Internal Medicine
08.2001 - 07.2010
High School Diploma -
Indio High School