Josiane Hachem

I am accountable for leading the Talent Acquisition function for Canada & US commercial group, with a focus on strategic planning, stakeholder management, operational excellence, compliance, employer branding and people management.

• Partner with HR and business leaders to identify future talent needs and priorities and consult on Talent Acquisition matters.
• Implement short and long-term, cross-company recruiting strategies focused on critical roles and leadership talent gaps to help shape our future workforce.
• Develop plans to promote and influence the company-wide adoption of differentiated talent through market research and talent insights.
• Partner with HR Excellence to ensure the right tools and assessment frameworks are available and are being leveraged consistently.
• Partner with our Diversity and inclusion champions to drive our D&I agenda.
• Drive compliance by incorporate requirements (business system or regulatory) into policy, process, or system changes and optimizations.
• Hold the organization accountable for maintaining current documentation on candidates’ qualifications and status in the appropriate tracking system, within compliance guidelines.
• Work with client leaders to develop a compelling, consistent message on the company story and the opportunity it represents to prospective talent.
• Foster an inclusive team culture and lead the team through empowerment and accountability by modeling, coaching, and caring.
• Attract and retain great people; Know each individual’s capabilities and aspirations and invest in the growth of others.
• Optimize resource allocation to balance workloads, drive consistency, and efficiency in delivering against Demand Plans.

I was responsible for leading the commercial Talent Acquisition team across Canada and US; focused on developing and implementing data-driven TA strategies to attract and retain talent and drive business growth.

• Partnered with company leaders to analyze gaps and define TA strategy and execution model
• Partnered with HR Excellence to increase effectiveness of services while improving customer experience and quality of hire.
• Tracked and assessed team performance using critical metrics and predictive analytics.
• Built team capabilities and helped them deliver against key talent acquisition projects.
• Played a key role in defining and shaping our D&I local strategy in partnership with HR partners and business stakeholders.

As part of the Senior HR leadership team, I was responsible for leading the overall talent acquisition strategy with the primary objective of profiling, attracting and recruiting for competitive advantage and ensuring that Nestlé Canada is a highly sought after employer and a desired place to work. I also led key employer branding initiatives, including the Youth Initiative and the University Outreach.

• Led the overall recruitment function; ensured resourcing capabilities are in place across all touch points of the recruitment spectrum and built strong relations with key stakeholders to influence strategic decisions related to Talent acquisition.
• Designed and implemented talent acquisition strategies to source, attract, hire and/or redeploy talent to address the organizational needs.
• Managed the day-to-day operations by leveraging KPIs and coaching the team to drive time and process efficiencies while balancing with great candidate and hiring manager experiences.
• Managed relationships with external vendors to ensure quality of service and best possible ROI.
• Acted as the YOUth Initiative Champion Lead for Canada; managed a number of community events and national student case competitions to support Youth with fulfilling their ambitions and positively contribute to the growth for the Canadian market and Nestlé.
• As part of the transformation team, led discussions with local stakeholders on impact of globalization versus localization to help determine local processes and ways to operate alongside with the regional team.
• Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.

As an HR Business Partner, I supported my client groups with all HR related matters, ranging from employee relations to recruitment to people development:

• Managed overall HR provisions; ensured flawless execution of HR initiatives.
• Enhanced organizational effectiveness by identifying and analyzing current gaps and needed competencies and implementing necessary organization development interventions.
• Promoted a high performing business culture to help improve employee engagement and encourage open communication and leadership empowerment.
• Ensured good understanding of HR policies and procedures.
• Maintained organization compliance and legal requirements.
• Coached and supported the senior leadership team with the implementation of core people processes.

• Was responsible for the people agenda within Infant Nutrition and the driving force behind creation and implementation of people plan aligned with the business agenda.
• Managed alongside with the BEO an effective organizational transformation project to help reshape the team culture and ways of working to support business growth in line with long-term strategies.
• Acted as the gateway for the business into the HR function; Helped senior leaders gain better understanding of people processes, assess organization performance, identify gaps, develop and implement plans to build needed human capabilities.

• Played a vital role in restructuring the resourcing unit “being the Center of expertise for the whole Region”, by implementing new policies, tools & procedures.
• Built the team capabilities and knowledge around the competency based interviewing techniques.
• Successfully managed the launch of the Online Recruitment Tool and the Organization Management Application along with the SAP implementation.
• Enhanced the selection process by introducing new assessment tools, such as SHL & PI.
• Revamped the selection process for the “New Graduate program’.
• Revamped the manpower plan process and introduced new headcount & turnover reporting system for the entire Region.