Josiah Eugene Miller
D.D.O,QC
Summary
Motivated employee enthusiastic about gaining advanced work experiences while providing unique and beneficial contributions in reaching company goals. Pursuing any and all opportunities to learn new skills and add to company success. Offers strong organizational, relationship-building and solution-oriented abilities.
Overview
6
6
years of professional experience
Work History
Waiter
Scarolie's Pasta Emporium
2021.08 - Current
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Remained effective when dealing with high customer volume and chaotic working environments
- Trained new servers on restaurant policies and procedures.
Sales Associate
Forever21
2018.06 - 2019.12
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Waiter
Skratch West-Island
2018.05 - 2019.08
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Telemarketer
Sekure Merchant Solutions
2018.02 - 2018.06
- Completed daily cold calling and outreach to build sales pipeline.
- Called prospective customers in designated market area to qualify leads.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Answered calls, took messages, and transferred calls to correct individuals.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
Assistant Manager
Aubainerie Entrepot
2017.10 - 2018.03
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Monitored security to protect employees, customers and property.
Education
DEC - Social Sciences
Vanier College
Saint-Laurent, QCHigh School Diploma (DES) -
Westwood Senior
Hudson, QCSkills
- Principle Driven
- Quickly Adaptable
- Interpersonal Strength
- Advanced Communicator
- Solution Oriented
- Proactive
- Creative
- Cash Handling
- Relationship Management
- Office 365
- Microsoft Excel
Timeline
Waiter
Scarolie's Pasta Emporium
2021.08 - Current
Sales Associate
Forever21
2018.06 - 2019.12
Waiter
Skratch West-Island
2018.05 - 2019.08
Telemarketer
Sekure Merchant Solutions
2018.02 - 2018.06
Assistant Manager
Aubainerie Entrepot
2017.10 - 2018.03
DEC - Social Sciences
Vanier College
High School Diploma (DES) -
Westwood Senior
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