Josiah Wiswell
Riverside,CA
Summary
Motivated Professional dedicated to providing top of the line customer service. Organized, detail oriented and a self starter. Bringing forth many years of experience in Customer service, sales and Management.
Overview
20
20
years of professional experience
Work History
Loan Officer Assistant/ Loan Processor
JWK and Associates
11.2019 - Current
- Set up files using loan officer checklist and submitted on-time for processing.
- Answered inquiries and provided superior customer service to clients.
- Communicated with customers daily to request information and complete paperwork.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Monitored key dates to obtain information by deadlines.
- Assembled important paperwork and disclosures for borrower.
- Assisted with timely loan closing and funding activities with efficient management of task checklists.
Account Manager
Prosource Wholesale
10.2022 - 10.2023
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Account Manager/ Sales Associate
Corona Hardwood
03.2015 - 11.2019
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales
Collision Estimator/ Body shop Manager
Alchemy Auto Painting and collision repair
05.2007 - 03.2015
- Prepared bids and proposals to submit to clients and secure new business.
- Provided accurate estimates by defining scope, timelines, potential setbacks, and limitations.
- Inspected vehicles to identify and document repair needs.
- Inspected new parts and areas of repair to verify correctness and quality.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Prepared cost estimates for vehicle repairs and provided detailed documentation for customer review.
- Inspected completed repairs for accuracy, quality and safety.
- Examined vehicles to determine extent of damage and repairs required.
Wholesale Parts department
Honda cars of Corona
09.2003 - 04.2007
- Ordered parts for customers, repair shops, and service departments
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Some College (No Degree) - Music business and Technology
Fullerton Collage
Fullerton, CAHigh School Diploma -
Corona High School
Corona, CA06.2001
Skills
- Phone Communication
- Management
- Sales
- Customer service
- Estimating
- CRM Software
- Software Proficiency
- Financial Analysis Aptitude
- Relationship Building
- Attention to Detail
- Quality-Focused
Personal Information
Title: Account Manager / Sales / Estimator
References
- Dakota Sottosanto, DJ Sota 831-818-5408
- Michael Espinoza, Prosouce Whole sale 714-504-2092
- Garret Rizzi, Riverside County Sheriff 951-317-4055
Timeline
Account Manager
Prosource Wholesale
10.2022 - 10.2023
Loan Officer Assistant/ Loan Processor
JWK and Associates
11.2019 - Current
Account Manager/ Sales Associate
Corona Hardwood
03.2015 - 11.2019
Collision Estimator/ Body shop Manager
Alchemy Auto Painting and collision repair
05.2007 - 03.2015
Wholesale Parts department
Honda cars of Corona
09.2003 - 04.2007
Some College (No Degree) - Music business and Technology
Fullerton Collage
High School Diploma -
Corona High School
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