Summary
Overview
Work History
Education
Skills
Certification
References
Volunteer Experience
Timeline
Generic
Josiah Whynn

Josiah Whynn

Maple,ON

Summary

Josiah Whynn To hiring committee: With a solid educational foundation in Kinesiology and practical experience in both fitness and customer service environments, I am confident in my ability to contribute effectively to your team and support athletes in achieving their peak performance. My academic journey, including my Diploma in Fitness and Health Promotion from Humber College and Honours BSc in Kinesiology from Brock University have provided me with in-depth knowledge of exercise science and performance optimization, enhancing my ability to design customized training programs and apply evidence-based strategies to boost athletic performance. As a Front Desk Associate at LA Fitness, I honed my organizational and customer service skills, managing multiple tasks and maintaining professionalism. My role at Embassy Suites Hotel further developed my problem-solving and adaptability in handling reservations and complaints under pressure. Volunteering as a Student Performance Coach at Brock Sport Performance allowed me to apply theoretical knowledge practically, improving athletic performance while ensuring safety. Additionally, my involvement with the Brock Kinesiology Games team strengthened my teamwork and performance skills. With CPR/AED certification and experience in both fitness and hospitality, I am well-equipped to contribute effectively to your team and support athletes in achieving their best. Thank you for considering my application. I look forward to the possibility of discussing how my background and skills align with the goals of your team.I would appreciate the opportunity for an interview to further discuss the position, my qualifications, and rightness for the job. Regards, Josiah Whynn

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk

LA Fitness
10.2021 - Current
  • Greeted everyone who enters the gym with a friendly and professional demeanor
  • Answered client inquiries about gym facilities, membership options, classes, and programs by directing them to specific personal, guiding them through mobile app, or providing them with the information from my desk
  • Scheduled appointments for personal training sessions, group classes, and facility bookings
  • Processed payments for memberships, classes, and other gym services, including cash, credit/debit, and digital transactions
  • Communicated with trainers, instructors, and other staff members regarding member needs and scheduling via microsoft teams, personal phone or handwritten notes

Front Desk

Embassy Suites Hotel
09.2023 - 04.2024
  • Efficiently checked guests in and out of the hotel, including verifying reservations, processing payments, and providing room keys
  • Booked, modified, and canceled reservations through various channels including phone, email, and the company OnQ system
  • Handled transactions for room rates, additional charges, and incidentals, including cash, credit/debit cards, and digital payments. Later starting time shifts required going over payments to ensure the correct amount was charged
  • Communicated with housekeeping staff regarding room status, special requests, and guest needs
  • Resolved guest complaints and issues promptly and professionally by acknowledging the guest's feelings and validating their concerns. Staying calm and using polite language and a respectful tone throughout the interaction. Involving managers to provide the guest addition information on the situation and come to a resolution

Education

Master of Professional Kinesiology Student -

Brock University
St. Catharines, ON
06.2025

Honours Bachelors of Science - Kinesiology

Brock University
St. Catharines, ON
04.2024

Diploma - Fitness and Health Promotion

Humber College
Toronto, ON
04.2019

Skills

  • Nutritional guidance
  • Customer service
  • Team collaboration
  • Data recording
  • Client assessment
  • Fitness programming
  • Recordkeeping
  • Effective communication
  • Attention to detail

Certification

  • Security Guard License In Progress (Ontario)
  • CSEP-CEP in progress
  • Standard First Aid and CPR-C Sept 2024
  • CPR/AED certification June 2022

References

References Available Upon Request

Volunteer Experience

Brock Sport Performance, Volunteer Student Performance Coach 

September 2023 – May 2025

  • Assessed athletes movements with lead coach by recording their exercise movements and guiding them through the proper technique
  • Participated in workshops routinely for more detailed learning of the thought process behind exercise prescription, movement analytics and movement development
  • Assisted with athlete data collection which was used to create personalized workout plans for individual athletes, Supervised recovery room where I assessed the room before athletes arrived
  • Checked and maintained status of equipment. and provided athletes with the equipment to ensure comfortability and relaxation of athletes
  • Supervised athletic gym hours by cleaning the gyms equipment and floors, assisted athletes with exercises whether by spotting for heavy lifts or holding their ankles for nordic curls. And helped athletes re rack weights

Brock Sports Medicine, Volunteer Student Athletic Therapist

January 2024 – May 2025

  • Assisted lead therapists in assessing athletes' injuries by observing movement patterns, conducting initial evaluations, and providing guidance on proper rehabilitation techniques
  • Participated in hands-on workshops to deepen understanding of injury prevention, rehabilitation strategies, and return-to-play protocols.
  • Assisted with athlete data collection, including tracking injury reports and rehabilitation progress, to aid in the development of individualized treatment plans.
  • Supervised the therapy and recovery areas by ensuring equipment was properly maintained, setting up treatment stations, and providing athletes with necessary tools for their recovery sessions.
  • Supported athletic training sessions by preparing treatment modalities, assisting with taping and bracing, and providing general support to therapists and athletes.

Bfit – Brock Functional Inclusive Training Centre, Volunteer Fitness Assistant

May 2025 – Present 2025

  • Supported clients with diverse abilities by providing guidance on safe exercise techniques, proper equipment use, and modifications tailored to individual needs and abilities.
  • Collaborated with staff to design and implement inclusive fitness programs focused on improving strength, mobility, balance, and overall wellness.
  • Assisted in monitoring client progress, recording exercise data, and providing feedback to help adjust training plans and maximize client success.
  • Helped maintain a safe and welcoming environment by setting up equipment, sanitizing stations, and ensuring accessibility for all participants.
  • Participated in workshops and ongoing staff training to expand knowledge of adaptive exercise, functional fitness principles, and client-centered coaching strategies.

Timeline

Front Desk

Embassy Suites Hotel
09.2023 - 04.2024

Front Desk

LA Fitness
10.2021 - Current

Master of Professional Kinesiology Student -

Brock University

Honours Bachelors of Science - Kinesiology

Brock University

Diploma - Fitness and Health Promotion

Humber College
Josiah Whynn