Josiah Roush
Brea
Summary
Dynamic HR Specialist and Team Leader at Chick-fil-A with a proven track record in complaint resolution and staff training. Expert in recruiting top talent and enhancing team performance through effective coaching. Committed to fostering a safe and compliant work environment while driving operational improvements and employee engagement.
Overview
3
3
years of professional experience
Work History
Team Leader
Chick-fil-A
07.2022 - Current
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Frequently inspected production area to verify proper equipment operation.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated staff performance and provided coaching to address inefficiencies.
HR Specialist
Chick-fil-A
07.2022 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Education
Associate of Science - Mechanical Engineering
Rio Hondo College
Whittier, CA05-2026
High School Diploma -
River Springs Charter
Santa Ana, CA05-2022
Skills
- Complaint resolution
- Mentoring
- Coaching
- Staff training
- Problem-solving
- Workflow management
- Verbal and written communication
- Teamwork and collaboration
- Training development
- Personnel engagement
- Recruiting
- Paperwork verification
- Training and mentoring
- Employee onboarding
- Recruitment strategies
Timeline
Team Leader
Chick-fil-A
07.2022 - Current
HR Specialist
Chick-fil-A
07.2022 - Current
Associate of Science - Mechanical Engineering
Rio Hondo College
High School Diploma -
River Springs Charter
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