JOSIAH KIPLIMO
Hamilton,ON
Summary
Accomplished Sales Executive with 2 years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships.
Dedicated Customer Service Representative to providing quality care for ultimate customer satisfaction.
Excellent time management skills combined with a superior knowledge of the customer service industry.
Overview
2
2
years of professional experience
Work History
Sales Executive
Airtel Kenya - Telecommunication Company.
12.2021 - 05.2023
- Implementing assigned action plans aimed at achieving sales and revenue targets including selling products and services primarily to outlets on ground .
- Identifies gaps in distribution chain and brings them to management attention for action.
- Closely monitoring distributors/partners against anticipated sales revenue and ensures on-target performance is achieved.
- Recruiting new outlets and agents while monitoring stock levels both at distributor level and in trade.
- Maintaining sales records, preparing and submitting sales reports as required .
- Ensuring consistent availability of products and services with a view to increase subscriber numbers and achieve revenue targets .
- Developing strong relationships with acquired agents and outlets to ensure sensitivity to customer's needs, concerns and emerging requirements.
Merchandiser
Premier Food Limited Kenya ( PEPTANG ).
04.2021 - 10.2021
- Removing damaged, out-of-code, not-in-set and discontinued items from displays.
- Updating pricing and signage to complete product displays and educate customers.
- Inspecting merchandise for quality and arranged proper display location on floor.
- Monitoring inventory levels and kept adequate stock in product displays on sales floor.
Education
Bachelor of Science - Range Management
South Eastern Kenya University.
Kitui12.2020
High School Diploma -
Lodwar Boys High School
Lodwar10.2015
Skills
- Good Communication skills
- Team work
- Maintaining good customer relationship
- SOP Adherence
- Desire to achieve targets
- Motivated team player
Accomplishments
- Represented the company in 7 counties, and successfully brought in 100 new retail agents.
- Collaborated with other sales teams, hence, achieved better sales returns.
- Identified product improvements, and coordinated with research and analysis teams, thereby improving products by 20%.
- Revived 25 Airtel agents, resulting in meeting Gross Adds Targets and increasing customer base.
- Increased client satisfaction through the provision of excellent sales and after sales services.
- Supervised team of 125 retailers and agents.
- Improved customer knowledge to the companies products by suggesting that the company to create awareness through, mass communication e.g. Radio, Tvs. and through regular road shows across the cities.
Timeline
Sales Executive
Airtel Kenya - Telecommunication Company.
12.2021 - 05.2023
Merchandiser
Premier Food Limited Kenya ( PEPTANG ).
04.2021 - 10.2021
Bachelor of Science - Range Management
South Eastern Kenya University.
High School Diploma -
Lodwar Boys High School
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