Josiah Fletcher
Modesto
Summary
Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's Fast Food Restaurant
12.2022 - 07.2025
- Delivered in-depth training to workers in customer-facing roles to promote strong team performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Set positive example for team members by providing high-quality, efficient service.
- Analyzed employees to determine their strong points in service, while also finding areas where improvement could be had
Education
AAT - Psychology
James C. Enochs High School
Modesto08-2026
Skills
- Sales expertise
- Processing payments
- Training documentation
- Training program coordination
- Team leadership
- Restaurant standards
- Equipment care and handling
- Skills assessment
- Team collaboration
- Food safety
- Employee engagement
- Cash handling
Timeline
Crew Trainer
McDonald's Fast Food Restaurant
12.2022 - 07.2025
AAT - Psychology
James C. Enochs High School
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