Joshuelle Ann Mercado
Surrey,Canada
Summary
A dedicated and results-driven professional with a strong work ethic and a passion for continuous growth. With a diverse skill set and a proactive approach, she is committed to contributing positively to the success of an organization. She thrives in collaborative environments, excel at problem-solving, and is always eager to take on new challenges that allow for both personal and professional development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Licensed Medical Technologist
Laguna Diagnostic Center & Multispecialty Clinic, Inc.
09.2017 - 08.2024
- Upheld regulatory compliance by adhering to all relevant laws, guidelines, policies, and procedures related to medical laboratory practice.
- Contributed to the overall success of the laboratory by maintaining a positive attitude and demonstrating strong teamwork skills in daily interactions with peers.
- Assisted in the training and mentorship of new Medical Technologists, fostering a positive learning environment for skill development.
- Reduced turnaround time by 30% for test results by efficiently processing of specimens and maintaining optimal instrument performance.
- Enhanced patient satisfaction by providing compassionate care when interacting with patients during specimen collection processes.
- Increased efficiency by troubleshooting equipment malfunctions and performing routine maintenance tasks as needed.
- Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
Drug Test Analyst & Biosafety Officer
Laguna Diagnostic Center & Multispecialty Clinic
09.2017 - 08.2024
- Boosted team efficiency through effective knowledge sharing sessions and mentoring 50% of junior testers.
- Provided advice on local rules and procedures, risk assessment, and appropriate control measures minimizing risk exposure in the laboratory.
- Investigated laboratory accidents or untoward incidents involving biological agents and ensures that appropriate action is taken.
- Ensured that records of accidents and untoward incidents are documented and kept.
Education
Bachelor of Science - Medical Technology
UNIVERSITY OF PERPETUAL HELP SYSTEM
Binan City, Philippines01.2017
Skills
- Client Support
- Highly Adaptable
- Collaborative Teamwork
- Effective Time Management
- Strong work ethic
- Safe food handling
- Inventory management
- Effective Communication
- Critical Thinking
- Effective Multitasking
- Composed Under Pressure
- Warm and friendly
Certification
- Biosafety Officer, DOH, 2020 to Present
- Drug Test Analyst, DOH, 2017 to Present
- Licensed Medical Technologist, PRC BOARD, 2017 to Present
Languages
English
Full Professional
Timeline
Drug Test Analyst & Biosafety Officer
Laguna Diagnostic Center & Multispecialty Clinic
09.2017 - 08.2024
Licensed Medical Technologist
Laguna Diagnostic Center & Multispecialty Clinic, Inc.
09.2017 - 08.2024
- Biosafety Officer, DOH, 2020 to Present
- Drug Test Analyst, DOH, 2017 to Present
- Licensed Medical Technologist, PRC BOARD, 2017 to Present
Bachelor of Science - Medical Technology
UNIVERSITY OF PERPETUAL HELP SYSTEM
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