Joshua E Johnson
Apple Valley
Summary
Dynamic professional with a proven track record at Major Drilling of America, showcasing strong communication and geotechnical work skills. Excelled in enhancing operational safety and efficiency, achieving significant project milestones. Known for exceptional customer service and problem-solving abilities, adept in Microsoft Word and Excel, and committed to continuous improvement.
Overview
9
9
years of professional experience
Work History
Surface Driller Helper
Major Drilling of America
05.2024 - 11.2024
- Managed rig sub-contractors to maintain safe and efficient operations of rig equipment.
- Determined accurate angles and depths before drilling or giving instructions.
- Managed project components such as rig operations, providing quotations, equipment management, and HSE compliance.
- Monitored drilling operations and machine
- Operated various hand and power tools to complete general tasks.
- Operated heavy machinery on construction sites.
- Mixed mortar and concrete.
- Followed safety protocols on job sites.
- Unloaded and stored construction materials.
Concrete Pumper
ACP Concrete Pumping
05.2023 - 12.2023
- Recommended changes to work flows or on-site procedures with eye towards increasing profitability of leases.
- Reviewed procedures and methods during course of repairs to minimize safety hazards and negative environmental impact.
- Conducted daily inspections of surface equipment and pumps to identify and address seal leaks, improper priming and other minor operational inefficiencies.
- Inspected facilities routinely for operational safety and environmental compliance.
Customer Service Representative
Uhaul Moving And Storage
04.2022 - 04.2023
- Responded to customer requests for products, services, and company information.
- Cross-trained and provided backup support for organizational leadership.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Met customer call guidelines for service levels, handle time and productivity.
Delivery Driver
Amazon
09.2021 - 12.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Plywood Poly/patcher
Murphy's Mill
07.2019 - 06.2020
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
- Tested systems, noting issues and completing preventive maintenance.
- Sewed fringe, tassels and ruffles onto drapes and curtains and buttons and trimming onto garments.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Roofing Laborer
Eddie Hobbs Roofing
03.2017 - 10.2018
- Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Completed residential and commercial projects with tight schedules by working effectively with fellow team members.
- Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
Restaurant Server
Azteca Grill Mexican Restaurant
07.2015 - 02.2017
- Greeted new customers, discussed specials, and took drink orders.
- Cultivated warm relationships with regular customers.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
GED -
Ashford University
San Diego, CAGED -
Big Bear High School
Sugarloaf, CA06-2004
Skills
Excellent customer service
Strong communication and interpersonal skills
Problem-solving and conflict resolution skills
Ability to work in fast-paced environments
Attention to detail
Basic equipment maintenance
Basic vehicle maintenance
Time management and punctuality
Safe and efficient driving skills
Knowledge of delivery routes and navigation
Knowledge of Microsoft Word and Excel
Knowledge of geotechnical work
Forklift operation
Timeline
Surface Driller Helper
Major Drilling of America
05.2024 - 11.2024
Concrete Pumper
ACP Concrete Pumping
05.2023 - 12.2023
Customer Service Representative
Uhaul Moving And Storage
04.2022 - 04.2023
Delivery Driver
Amazon
09.2021 - 12.2021
Plywood Poly/patcher
Murphy's Mill
07.2019 - 06.2020
Roofing Laborer
Eddie Hobbs Roofing
03.2017 - 10.2018
Restaurant Server
Azteca Grill Mexican Restaurant
07.2015 - 02.2017
GED -
Ashford University
GED -
Big Bear High School
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