Joshua A Fiecke
Vancouver,BC
Summary
Personable and dedicated with passion for delivering excellent customer service. Possesses solid understanding of coffee brewing techniques and exceptional attention to detail. Aims to create delightful customer experiences through high-quality coffee beverages and efficient service.
Overview
5
5
years of professional experience
Work History
Shift Manager
Convenience Store
2020.12 - 2023.07
- Supervised daily operations, ensuring compliance with safety and health regulations.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
- Promoted a positive work environment through open communication and constructive feedback.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Barista
Portlands Cafe
2025.04 - 2026.05
- Prepared high-quality beverages following established recipes and standards.
- Managed inventory levels, restocking supplies as needed to minimize disruptions in service.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Trainer
McDonald's
2023.07 - 2026.05
- Conducted performance evaluations and provided constructive feedback to improve employee skills.
- Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
- Provided coaching and mentoring to employees.
Education
High School Diploma -
Tsukuihama Prefectural Hight School
Yokosuka2023-03
Skills
- Order taking
- Espresso machine operation
- Latte art
Timeline
Barista
Portlands Cafe
2025.04 - 2026.05
Trainer
McDonald's
2023.07 - 2026.05
Shift Manager
Convenience Store
2020.12 - 2023.07
High School Diploma -
Tsukuihama Prefectural Hight School