Summary
Overview
Work History
Education
Skills
Additional Skills
Timeline
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JOSHUA A ALVAREZ

San Jose

Summary

Accomplished Sales Associate possessing expertise in the consumer electronics industry as well as an experienced professional in providing excellent customer service; who is reliable, punctual and hard working. Portfolio of achievements includes: increasing store revenue, driving profit improvements, spreading brand awareness by driven sales and contributed to company growth through a combination of outstanding managing abilities and creative skills.

Overview

14
14
years of professional experience

Work History

Landscaping Manager

Alvarez Landscape LLC
08.2019 - Current
  • Manage landscape staff (full-time, hourly and seasonal), contractors and volunteers to ensure the proper, efficient and timely completion of department responsibilities.
  • Cleaning and maintaining 45 large properties on a weekly basis.
  • Supervise contracted services and assist with identification of need for contracted services.
  • Work in the field and sometimes in the office, providing hands-on completion of work as a mentor and an example for the rest of the team.
  • Attended meetings with clients and other parties to establish contracted work for weekly services or redevelopment work.

Assistant Store Manager

Typo/ Cotton on Group.
08.2017 - 08.2019
  • Training entry-level employees on selling tactics.
  • Maintained an exceptional level of visual clean up.
  • Performed weekly visual merchandising to ensure comps.
  • Completed weekly and monthly paperwork for sales and KPI's.
  • Developed a loyal customer base and increased sales through personal attention to customers.

Assistant Store Manager

Pandora Inc.
10.2015 - 05.2017
  • Providing excellent customer service selling high-end charms,bracelets and other high-end jewelry.
  • Selling low-fixed interest credit cards and rewards memberships.
  • Helped build a solid team to get the store top sales in our region.
  • Transformed our marketing strategies to increase store revenue.

Assistant Store Manager

GAMESTOP INC.
05.2010 - 10.2014
  • From 2012-2014 as a GameStop key holder, I have lead my store to obtain the top .01 percentile of the company; through leadership and hands on training with my employees.
  • Other manager duties were: Inventory control and managing shrink percentages.
  • Shipping and receiving inventory.
  • Training entry-level employees.
  • Having a 20% add-on rate for both reservations and subscriptions.
  • Counting registers and bank deposits.

Education

Bachelor of Arts - Music Composition

San Jose State University
San Jose, CA
05.2028

High School Diploma - General Education

Santa Terese High School
San Jose, CA
2011

Skills

  • Technically proficient in Applications related to Microsoft Word
  • Over 14 years of excellent customer service
  • Superb leadership, interpersonal planning and Participated in seasonal merchandising inventory
  • Outstanding communication skills
  • Fast learning abilities that allow me to adapt to any situation
  • Experienced in a food- related environment
  • Proficient in Wordpress,Excel or other Internet related details in a retail environment
  • Experienced in managing loss prevention related issues
  • The ability to complete any task on hand with little to no direction
  • Self-motivated individual who is able to perform anything technical in nature
  • Proficient in assisting in a variety of kitchen-related functions

Additional Skills

Retail; Proficient in add-sales regarding adding on credit cards and memberships. Tactile use of organization to ensure efficiency on the sales floor Enthusiastic person who can relate to customers and drive company culture. Able to effectively manage a team and take corrective action to ensure individual and store goals.  Food Service: Able to ensure appropriate food handling measures such as wrapping, labeling, storing, rotating and checking temperature of merchandise. Outstanding awareness on cleanliness and sanitation of food and beverages. Great physical stamina to receive inventory, move and lifts food and beverage products and supplies.​

Timeline

Landscaping Manager

Alvarez Landscape LLC
08.2019 - Current

Assistant Store Manager

Typo/ Cotton on Group.
08.2017 - 08.2019

Assistant Store Manager

Pandora Inc.
10.2015 - 05.2017

Assistant Store Manager

GAMESTOP INC.
05.2010 - 10.2014

Bachelor of Arts - Music Composition

San Jose State University

High School Diploma - General Education

Santa Terese High School

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