Joshua Wong
Markham,Canada
Summary
Committed job seeker with a passion for continuous learning and customer service. Skilled in problem solving drawing from their diverse background to deliver on solutions adapting to the situation.
Overview
6
6
years of professional experience
Work History
Amica Swan Lake Retirement Home
01.2024 - Current
- Supported residents in daily activities while fostering a more caring environment by demonstrating adaptability and empathy when receiving feedback.
- Collaborated with other employees and volunteers to implement activities for resident enrichment.
Catholic Community Services York Region
05.2024 - 08.2024
- Took initiative by leading a presentation for over 100 newcomers on how to traverse the GTA's transit system and PRESTO card benefits
- Met data entry and call goals on day-to-day basis
- Provided digital programming to people from diverse communities by facilitating conversation circles
Building Maintenance Worker
Pan am Community Center
01.2020 - 09.2022
- Maintained facility and equipment while coordinating with management to ensure building remained clean
- Worked with other employees to ensure the facility and it's resources were prepared up to standard for scheduled groups.
General Laborer
10-10 Custom Cable and Harness Assembly
04.2019 - 08.2019
- Learned fine motor skills and gained an eye for detail by assembling fiber optic cables
- Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
Education
Social Service Worker Program -
Seneca Polytechnic
04-2025
Skills
- Community outreach
- Attention to detail
- Verbal communication
- Event Planning
- Problem Solving
- Customer Service Skills
Certificates And Awards
- Yorksafe Food Handler Certificate, 10/01/14
- Smart Serve Responsible Service Training Program, 10/01/17
- Emergency First Aid CPR/AED Level C, 10/01/17
- Gender-Based Analysis, 01/01/24
- Ontario Human Rights Certificate, 02/01/24
Timeline
Catholic Community Services York Region
05.2024 - 08.2024
Amica Swan Lake Retirement Home
01.2024 - Current
Building Maintenance Worker
Pan am Community Center
01.2020 - 09.2022
General Laborer
10-10 Custom Cable and Harness Assembly
04.2019 - 08.2019
Social Service Worker Program -
Seneca Polytechnic
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