Joshua Vorce
Woodland,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Dedicated and motivated! Seeking to grow within Grow West and build a long term career in the company. Passionate about learning and developing hr, administration, and business operations to contribute to the company's success. Committed to continuous growth and taking on new challenges.
Overview
8
8
years of professional experience
Work History
2024
GrowWest Dixon Reatail
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Trained new employees on company policies, procedures, and best practices in retail customer service delivery.
- Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.
Installation and Service Technician
Bj Heating and Air
01.2023 - 01.2024
- Enhanced customer satisfaction by efficiently installing and servicing various technical equipment.
- Provided exceptional customer support by addressing inquiries related to product functionality, troubleshooting guidelines, and warranty claims in a timely manner.
- Managed equipment inventory, ensuring the availability of necessary parts and supplies for timely installations and repairs.
- Collaborated with sales teams to recommend appropriate products based on customers'' technical needs and requirements.
Shipping and Receiving Associate
Walmart
02.2019 - 01.2023
- Maintained a clean warehouse environment through diligent organization of materials and supplies necessary for daily operations.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Streamlined shipping processes by implementing efficient packing techniques and inventory management.
- Maintained precise records for all incoming and outgoing shipments, minimizing discrepancies and losses.
- Demonstrated strong attention to detail when inspecting received items for defects or damage before accepting deliveries into inventory storage areas.
Customer Service Cashier
McDonald's
01.2017 - 01.2019
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Highschool diploma -
Woodland High School
Woodland, CA06.2017
Skills
- Organization & Record Keeping
- Communication & Collaboration
- Time management & Multitasking
- Customer Service
- Efficient & Accurate Typing
- Reading
- Writing
- Punctuality
- Written & Verbal Communication
- Confidentiality & Discretion
- Employee Relations Support
- Adaptability & Willingness To Learn
Timeline
2024
GrowWest Dixon Reatail
02.2024 - Current
Installation and Service Technician
Bj Heating and Air
01.2023 - 01.2024
Shipping and Receiving Associate
Walmart
02.2019 - 01.2023
Customer Service Cashier
McDonald's
01.2017 - 01.2019
Highschool diploma -
Woodland High School
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