Joshua Velazquez
Costa Mesa
Summary
Dynamic Parts Sales Manager with a proven track record at AutoZone, enhancing sales growth through effective merchandising and superior customer service. Excelled in inventory management and staff training, significantly improving efficiency and team collaboration. Skilled in sales promotion and adept at fostering professional relationships, ensuring customer satisfaction and loyalty.
Developed strong sales and customer service skills in fast-paced retail environment, seeking to transition into new field. Adept at managing inventory and building relationships with clients and team members. Looking to leverage these transferable skills to make meaningful impact in new industry.
Overview
2
2
years of professional experience
Work History
Parts Sales Manager
AutoZone
01.2023 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
- Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
- Streamlined inventory management for enhanced efficiency in ordering and tracking parts.
- Developed training materials to educate staff on product knowledge, enhancing their ability to make informed recommendations to customers.
- Ordered parts for customers, repair shops, and service departments for use on cars.
- Supervised and trained staff on product knowledge and customer service.
Education
High School Diploma -
Newport Harbor High School
Newport Beach, CA06-2023
Skills
- Task delegation
- Sales reporting
- Sales promotion
- Stock control
- Ordering parts
- Customer service
- Improving customer satisfaction
- Goal setting
- Inventory restocking
- Inventory management
- Stock management
- Coordinating paperwork
- Returns processing
- Teamwork and collaboration
- Time management
- Attention to detail
- Reliability
- Organizational skills
- Excellent communication
- Effective communication
- Active listening
- Detail-oriented
- Professionalism
- Adaptability
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Parts Sales Manager
AutoZone
01.2023 - Current
High School Diploma -
Newport Harbor High School
Similar Profiles
Gerald D. Clayton IIIGerald D. Clayton III
Sales Associate at AutoZoneSales Associate at AutoZone
Dylan NailDylan Nail
Parts Sales Manager at AutoZoneParts Sales Manager at AutoZone
Logan BristlinLogan Bristlin
Sales Associate at AutoZoneSales Associate at AutoZone
Jose CastellanosJose Castellanos
Retail Sales Associate at AutoZoneRetail Sales Associate at AutoZone
Matthew ByersMatthew Byers
Store Associate/Route Delivery Driver at WELL Alklanie WaterStore Associate/Route Delivery Driver at WELL Alklanie Water