Joshua Vargas
Lancaster
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Skilled in complaint resolution and quality assurance. I effectively supported student success through tailored interventions and active listening, fostering a collaborative environment that enhanced program effectiveness. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
6
6
years of professional experience
Work History
After-School Program Leader
Helpful Hands
03.2025 - Current
- Connected and frequently communicated with students and parents regarding programs, policies, and individual needs.
- Facilitated homework-assistance, mini-lessons, art projects, and unstructured playtime for school-age children.
- Maintained confidentiality of records by using appropriate data security methods.
- Implemented student safety measures across program to minimize accidents.
- Observed teachers, documented activities and implemented improvement plans to optimize classrooms.
- Monitored student progress and implemented intervention strategies to support student success.
- Counseled students about rules and policies during school activities.
Tire Technician
Hobor Tire Shop
01.2020 - 01.2022
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
Cashier Helper
Alea Cafe
09.2019 - 11.2019
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Removed trash, swept, and mopped floors for professional appearance.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Education
Diploma
Rancho Dominguez Preparatory School
4110 Santa Fr Ave Long BeachSkills
- Scheduling
- Complaint resolution
- Account updating
- Adaptive team player
- Active listening
- Team collaboration
- Sales expertise
- Client relations
- Customer service
- Problem-solving
- Quality assurance controls
Timeline
After-School Program Leader
Helpful Hands
03.2025 - Current
Tire Technician
Hobor Tire Shop
01.2020 - 01.2022
Cashier Helper
Alea Cafe
09.2019 - 11.2019
Diploma
Rancho Dominguez Preparatory School
Similar Profiles
Susan ChiodiSusan Chiodi
Business Owner at Helpful Hands Cleaning ServiceBusiness Owner at Helpful Hands Cleaning Service
Olivia SchniedersOlivia Schnieders
Home Health Aide at Helpful Hands In Home CareHome Health Aide at Helpful Hands In Home Care
Tanya PerryTanya Perry
Caregiver, Special Needs at Helpful HandsCaregiver, Special Needs at Helpful Hands