Summary
Overview
Work History
Education
Skills
Certification
Personal Details
Languages
Timeline
Generic

Joshua Valdez

Surrey

Summary

Experienced with team leadership, client relationship management, and strategic planning. Reliable and adaptable to changing needs, demonstrating leadership and effective communication. Understanding of clients wants and needs that will help facilitate a positive experience.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Agency Manager

StarSyncCollective
11.2024 - Current
  • Managed over 500 creators helping them grow, troubleshoot, and collab with other creators
  • Emailed 200+ cold leads a week and set meetings to outline benefits of working with SSC
  • Signed over 100+ talents on TikTok
  • Analyzed stream numbers and formulated strategies to hit better KPIs for livestreams
  • Curated video ideas and scripts and generated over 5M+ views for creators in 2025
  • Led weekly webinars for creators about how to increase viewership and increase their outreach

Digital Marketing Intern

RJ Printing
05.2024 - 08.2024
  • Created weekly email marketing campaigns to promote products using Canva and Photoshop
  • Ensured marketing message is conveyed clearly and delivered to the right audience
  • Ensured messages are sent in proper form and template. Proofread emails for clarity, grammar, and spelling
  • Managed Word Press website making revisions, adding new sections and pages
  • Created product listings for new and promotional products
  • Answered, and resolved any customer inquiries and or concerns over Gmail and Tawk.
  • Generated labels, invoices, and fulfilled 50+ orders everyday
  • Input data of weekly/monthly revenue and promotional campaigns impact into a visual reports
  • Organized and updated stock into our SKU system
  • Kept track of stock flow and reordered based on selling forecast
  • Contacted leads with our CRM software who filled out surveys inquiring about custom products

Regional Sales Representative

Ledcor Technical Service
01.2020 - 01.2021
  • Active enrollment in developing new sales associates. This included going over their weekly sales statistics, highlighting areas that required attention, and setting numerical goals for improvement
  • Undergoing 0 sales in the first month to top ten in the company within the second month
  • Handpicked for taking on new territories across the country
  • Averaging three sales per 100 customer interactions
  • Coordinated with Installation Techs for efficient and optimal installation days and time frames.
  • Followed up on installs to ensure a smooth transition and increase customer retention
  • Achieved multiple "Holy Grail Sales" where customers purchased every service (Internet, TV, Phone, Security System)

Flat Roofer

Homan Roofing
01.2018 - 01.2019
  • Installed, repaired, and replaced TPO, EPDM, and asphalt
  • Measured and cut roofing materials to fit structures with precision
  • Operated hand and power tools including torches, rollers, and roofing kettles safely and efficiently
  • Diagnosed roof leaks and performed emergency repairs in a timely manner
  • Organized with team members and site supervisors to complete projects on schedule

Education

Certificate - Healthcare Aid

Drake Medox College
Surrey, BC
01.2023

Skills

  • Relationship building
  • Operations management
  • Staff training
  • Customer service
  • Problem-solving
  • Teamwork and collaboration

Certification

  • Emergency First Aid CPR/AED Level C
  • November 2025 to November 2028

Personal Details

  • Highest Level of Education: AEC / DEP or Skilled Trade Certificate
  • Total years of experience: 1

Languages

English
Professional Working

Timeline

Agency Manager

StarSyncCollective
11.2024 - Current

Digital Marketing Intern

RJ Printing
05.2024 - 08.2024

Regional Sales Representative

Ledcor Technical Service
01.2020 - 01.2021

Flat Roofer

Homan Roofing
01.2018 - 01.2019

Certificate - Healthcare Aid

Drake Medox College

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Joshua Valdez