Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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JOSHUA T WAGNER

JOSHUA T WAGNER

Cambridge,ON

Summary

Sales professional with a strong track record in team leadership and conflict resolution. Proven ability to grow sales and increase profitability through strategic planning and relationship management. Committed to streamlining processes for improved efficiency and expanding market reach.

Overview

19
19
years of professional experience
1
1
Certification

Work History

DISTRIBUTOR SALES REPRESENTATIVE

W.S.C. Lighting Systems
07.2022 - Current
  • Develop and implement market engagement strategies for sales growth in stock and project business.
  • Act as consultant, leveraging value-added services to enhance customer relationships and satisfaction.
  • Deliver product demonstrations and participate in client events to promote product and service portfolio.
  • Expand network of contractors, distributors, and end-users, to foster year-over-year growth.

REGIONAL SALES MANAGER

Westburne
12.2020 - 06.2022
  • Managed regional sales funnel to optimize team performance and goal achievement.
  • Establish, communicate, and review sales plans, directives, and budgets/quotas.
  • Actively engage in the process of discovering new talent that serves to compliment and add increased depth to the team. Facilitate onboarding and training new team members.
  • Coordinate with vendor representatives and internal departments to ensure alignment of goals and directives, cultivate relationships, and increase revenue through strategic partnerships.
  • Collaborate with all stakeholders to support project tenders, contract negotiations, and conflict resolution.

PROFIT CENTER MANAGER

Guillevin International Co.
07.2008 - 09.2020
  • Branch gross sales and net profitability increase over tenure as individual contributor, as well as manager, totaling in excess of 328% and representing more than $9M in additional sales.
  • Implemented short- and long-term business plans given determined opportunities, objectives and market alignment with respect to sales, customer service, profitability, and asset management.
  • Guided a team of twelve sales, administrative, and inventory/logistics professionals. Developed individual targets and growth plans maintaining alignment with both personal goals for each member and that of the organization.
  • Maintained active working relationships with all strategic accounts and vendors, while maintaining active growth of sales territory consisting of various strategic customers representing multiple industry segments.
  • Worked constructively on business development initiatives, pricing, supply chain, and contract negotiations with internal and external stakeholders alike.
  • Effectively managed an inventory in excess of $1M and maintained service level threshold targets, write-down, and turns.

ACCOUNT MANAGER/OPERATIONS SUPERVISOR

Guillevin International Co.
Guelph, ON
  • Managed strategic customer accounts, achieving continuous year-over-year growth despite market fluctuations.
  • Cultivated collaborative relationships with customers, enhancing satisfaction and promoting agile adjustments to products and services.
  • Partnered with management to revise business plans based on evolving markets and competitor analysis, maximizing profit opportunities.
  • Led project teams comprising internal and external stakeholders to ensure timely and budget-compliant completion of initiatives.
  • Developed and implemented operational protocols for customer service, logistics, and reporting, reducing operational costs while maximizing profits.

INSIDE SALES REPRESENTATIVE

Guillevin International Co.
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Demonstrated exceptional consultative selling skills from initial rapport to needs assessment to solution delivery.
  • Suggested products to meet the needs of wholesale customers.
  • Liaised with vendors to coordinate delivery schedules.
  • Liaised between outside sales representatives and assigned accounts to optimize customer service.
  • Followed up with customer after sale to identify and resolve service, account, or technical issues to maintain customer satisfaction.
  • Acted as purchasing agent for prescribed product lines.

INSIDE SALES/PROJECT SUPPORT

Gerrie Electric Wholesale Ltd
06.2006 - 06.2008
  • Order entry, modification, purchasing, quotations, and sales counter assistance.
  • Customer service including after sales support, expedites, and sourcing.
  • Project coordination including documentation organization, approvals acquisition, expediting and shipment scheduling.

Education

Certificate - Project Management

Ryerson University
10.2013

Diploma - ELECTRONICS ENGINEERING TECHNICIAN

Conestoga College Institute of Technology and Advanced Learning
05.2005

Skills

  • Sales and operations management
  • Business development
  • Technical sales and consulting
  • Project management
  • Conflict resolution
  • Team building and collaboration
  • Vendor relationship management
  • Negotiation and contract management
  • Coaching and mentoring
  • B2B consultative sales strategies
  • Electrical and lighting solutions
  • Commercial and industrial expertise
  • Strategic planning
  • Inventory management
  • Strategic partnership development
  • Market analysis

Websites

Certification

Project Management Professional (PMP), 3358416

Timeline

DISTRIBUTOR SALES REPRESENTATIVE

W.S.C. Lighting Systems
07.2022 - Current

REGIONAL SALES MANAGER

Westburne
12.2020 - 06.2022

PROFIT CENTER MANAGER

Guillevin International Co.
07.2008 - 09.2020

INSIDE SALES/PROJECT SUPPORT

Gerrie Electric Wholesale Ltd
06.2006 - 06.2008

ACCOUNT MANAGER/OPERATIONS SUPERVISOR

Guillevin International Co.

INSIDE SALES REPRESENTATIVE

Guillevin International Co.

Certificate - Project Management

Ryerson University

Diploma - ELECTRONICS ENGINEERING TECHNICIAN

Conestoga College Institute of Technology and Advanced Learning

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