Joshua Trujillo
Bakersfield
Summary
Energetic and friendly individual with keen ability to assist customers and maintain clean, organized environment. Knowledge of customer service principles and basic inventory management. Dedicated to providing exceptional shopping experience and ensuring customer satisfaction. Dedicated stock associate with 5 years of experience in retail environments, specializing in inventory management and customer service. Proven ability to organize shelves, assist customers, and maintain cleanliness in high-traffic areas. Skilled in order picking and proficient with pallet jacks, ensuring efficient operations and customer satisfaction. Committed to enhancing store efficiency and providing exceptional service.
Overview
2
2
years of professional experience
Work History
Home shopper/Courtesy Clerk
Albertsons
04.2022 - 12.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
Stock Associate
Wal-Mart Neighborhood Market
08.2020 - 01.2022
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Greeted customers and directed to requested products.
- Provided exceptional customer service while working the sales floor when necessary; addressing inquiries, locating items, and processing transactions.
Education
High School Diploma -
North High School
Bakersfield, CA06.2020
Skills
- Customer service
- Retail sales
- Order Picking
- Communication skills
- Load & unload
- Organizational Skills
- Cash register
- Pallet jack
- Cleaning
- Packaging
- Produce
- Efficient and courtesy
- Merchandise stocking
Affiliations
- General Assembly and Church of the Firstborn
Timeline
Home shopper/Courtesy Clerk
Albertsons
04.2022 - 12.2022
Stock Associate
Wal-Mart Neighborhood Market
08.2020 - 01.2022
High School Diploma -
North High School
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