Dynamic retail and management professional with a proven track record at Cotti Foods, excelling in team engagement and budget control. Recognized for driving sales growth through strategic marketing and exceptional customer service. Skilled in problem-solving and fostering a positive work environment, consistently achieving goals while enhancing brand visibility. Experienced with customer service, product knowledge, and sales strategies. Uses effective communication and persuasive techniques to drive sales. Track record of building strong customer relationships and maintaining high levels of customer satisfaction.
- Assisted in-store events planning, generating excitement among shoppers and boosting foot traffic during promotions.
- Enhanced product knowledge, attending regular training sessions on new items and promotional offers.
- Recognized as a top performer for consistently achieving monthly sales goals while maintaining exceptional service standards.
- Established rapport with regular customers who often returned seeking assistance due to previous positive experiences.
- Supported a positive work environment, fostering camaraderie among team members leading to improved performance.
- Ensure proper stock levels to meet customer demand while minimizing overstock and shrink.
- Use sales data and trends to make informed purchasing and stocking decisions.
- Implement efficient receiving and stocking procedures to maintain organization and accuracy.
- Strategically place high-margin or fast-moving products to increase sales volume.
- Keep displays fresh and engaging, aligning with seasonal trends and promotions.
- Train employees on visual merchandising techniques to create an appealing shopping environment.
- Stay disciplined and organized, leading by example in time management and productivity.
- Adapt quickly to changes in policies, sales goals, and operational challenges.
- Maintain a strong work ethic, showing employees how to stay motivated and accountable.
- Team engagement & Motivation (Morale)
- Discernment
- Empathy for co workers and employees
- Problem Solving
- Brand Ambassador
- Budget & Cost Control
- Temperament
For the past two years, I’ve been the top salesperson at my dealership—not because I chase numbers, but because I focus on consistency, reliability, and always doing things the right way. I believe success comes from building genuine relationships, understanding customer needs, and staying disciplined in my approach. My productivity isn’t just about sales volume; it’s about creating a great experience for every customer while setting a standard of integrity and hard work. More than anything, I take pride in being someone my team can count on, both in performance and leadership.