Joshua Silveira
Alliston,Canada
Summary
Experienced Sales Representative with a proven track record in client satisfaction and property sales. Skilled in negotiation and contract management, ensuring seamless transactions. Adept at assessing client needs and delivering tailored real estate solutions. Dedicated to maintaining strong client relationships and achieving high levels of customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Representative
Royal Lepage Terrequity Realty
Etobicoke, Canada
03.2023 - 02.2025
- Guided clients through the Real Estate buying and selling process, addressing needs and preferences
- Developed and executed marketing strategies for property listings to increase exposure
- Conducted market analysis to advise clients on property values and pricing strategies
- Facilitated successful negotiations between buyers and sellers, achieving favorable outcomes.
Supervisor
Moxies
Vaughan, Canada
05.2017 - 08.2023
- Ensuring high levels of customer satisfaction by addressing concerns, resolving complaints, and maintaining service standards
- Managing daily restaurant operations, including opening and closing procedures
- Maintaining food quality and presentation standards to ensure compliance with health and safety regulations
- Conducting regular performance reviews and providing feedback to staff to promote professional growth
- Mediating disputes between staff members and addressing customer complaints effectively
- Monitoring stock levels, ordering supplies, and conducting inventory checks to minimize waste and ensure availability
- Manage daily staff scheduling and coordinate team assignments to optimize workflow and ensure timely completion of tasks
- Conducted comprehensive training sessions for new staff, equipping them with the necessary skills and knowledge to excel in their roles
Education
Some College (No Degree) - The Real Estate Salesperson Program
Humber Institute of Technology And Advanced Learning
Toronto, None02-2023
Ontario College Diploma - Tourism - Travel Services Management
Humber Institute of Technology & Advanced Learning
Toronto, ON09.2017
Skills
- Client Relationship Management
- Property Marketing
- Market Analysis
- Team Leadership
- Customer Service Excellence
- Sales Strategy
Certification
- TICO
- OTEC Service Excellence
- Canada Specialist Program
- Real Estate Sales Program
Hobbies and Interests
- Outdoor recreation
Timeline
Sales Representative
Royal Lepage Terrequity Realty
03.2023 - 02.2025
Supervisor
Moxies
05.2017 - 08.2023
- TICO
- OTEC Service Excellence
- Canada Specialist Program
- Real Estate Sales Program
Some College (No Degree) - The Real Estate Salesperson Program
Humber Institute of Technology And Advanced Learning
Ontario College Diploma - Tourism - Travel Services Management
Humber Institute of Technology & Advanced Learning
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