Joshua Shearer
Barrie,ON
Summary
Dependable hospitality worker with an enthusiastic personality and versatile skills. Upbeat, friendly and adaptable professional that embraces team work. Skilled in order management and upselling. Maintains focus and positive attitude in stressful situations and high-volume environments while ensure customer satisfaction.
Overview
5
5
years of professional experience
Work History
Server
The Dropping Well
09.2022 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bartender
Belushis
05.2022 - 09.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Saba Thai & Vietnamese
08.2021 - 05.2022
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Wine trained with regular wine tastings from sommelier
Barista
Fools And Horses
06.2019 - 09.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Barista
Caracas Coffee
04.2018 - 05.2019
- Operated espresso machines and commercial coffee brewers to create beverages.
- Used POS system to accurately enter orders and process payments.
- Packaged bagels, muffins and other food items for customer purchase.
Education
Bachelor of Science - Genetics
University College Dublin
Dublin, Ireland05.2023
Skills
- Menu Memorization
- Food Sales and POS Trained
- Special Dietary Requirements
- Wine Service
- Guest Relations Management
- Smart Serve Ontario Certified
Timeline
Server
The Dropping Well
09.2022 - 05.2023
Bartender
Belushis
05.2022 - 09.2022
Server
Saba Thai & Vietnamese
08.2021 - 05.2022
Barista
Fools And Horses
06.2019 - 09.2021
Barista
Caracas Coffee
04.2018 - 05.2019
Bachelor of Science - Genetics
University College Dublin
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