Established strong working relationships with colleagues across departments, fostering a collaborative work environment conducive to problem solving.
Managed the thorough cleaning and sanitization of all culinary utensils, equipment, and cookware, following strict hygiene standards.
Produced a variety of pies and baked goods for distribution to the cafe side, demonstrating culinary skill and attention to recipe details.
Maintained the cleanliness and organization of the back station, ensuring a professional and tidy work environment for the next operational day.
Cashier:
Transitioned to the role of cashier, efficiently processing customer orders and payments with accuracy and speed.
Collaborated closely with team members to expedite order preparation and delivery, contributing to a seamless customer experience.
Demonstrated strong teamwork and communication skills to ensure smooth operations during peak hours.
No Frills
Mike
11.2022 - 04.2023
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Ensured the optimal presentation of fruits and vegetables by consistently restocking and arranging produce to enhance visual appeal and freshness.
Provided exceptional customer service by assisting patrons with inquiries about products and offering knowledgeable guidance in a courteous manner.
Managed inventory and storage logistics, organizing incoming shipments and deliveries to maintain a well-structured backroom and efficient stock rotation.
VBS ( Church Summer Camp )
Karen Kim
04.2021 - 07.2021
Worked with children of varying age, interest, skill, and developmental levels.
Led groups of children safely through variety of camp activities.
Supported children by actively listening and offering encouragement.
Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep campers well-fed.
Toronto Harness Training Centre
Lucy
10.2020 - 04.2021
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Sorted and organized files, spreadsheets, and reports.
Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
Interacted with customers by phone, email, or in-person to provide information.
Education
BBA - Marketing/ Finance
University of Western Ontario
London, ON
04.2027
Skills
Over 3 years of experience in customer service, responding to individuals in a professional manner
Strong active listening skills with the ability to communicate effectively both oral and in writing with customers and all levels of staff in English and Korean
Excellent organization skills with the ability to facilitate activities
Ability to identify, analyze, and resolve conflicts while solving problems in a professional manner
Capacity to work independently and as a team with minimum supervision by setting priorities and executing tasks in order to meet desired deadlines
Field Experience working in various environments, including schools, hospitals, nursing homes, and mental health resource centers