Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Joshua Robichaud

Summary

Experienced with leading ramp operations and coordinating ground support activities to ensure smooth and timely aircraft turnaround. Utilizes effective communication and leadership skills to manage teams and enhance operational efficiency. Track record of maintaining strict adherence to safety protocols and regulatory requirements.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Apprentice Plumber

Modern Niagara
09.2019 - Current
  • Experienced plumber in the commercial setting
  • Installed plumbing fixtures and systems, ensuring compliance with codes and safety standards.
  • Maintained inventory of tools and materials, optimizing resource availability for projects.
  • Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
  • Followed safety practices and procedures to reduce on-site risks.
  • Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.
  • Demonstrated adaptability in various work environments, from residential to commercial projects, successfully meeting diverse client needs.

Lead Ramp Specialist

GTA D’nata
06.2024 - 06.2025
  • Conducted pre-flight and post-flight inspections of aircraft to ensure compliance with safety standards
  • Trained and evaluated ramp agents on proper handling procedures, safety protocols, and customer service techniques
  • Managed a team of 5 ramp agents, ensuring aircraft turnaround and optimal baggage handling
  • Collaborated with maintenance personnel to resolve technical issues and ensure aircraft readiness
  • Utilized GSE (Ground Support Equipment) effectively to expedite aircraft turnaround times and ensure passenger safety

Ramp Agent

GTA Dnata
06.2023 - 06.2024
  • Conducted routine inspections of equipment to ensure compliance with safety standards.
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 6-8 daily flights.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.

Head Baker

Metro Inc.
02.2014 - 06.2020
  • Led production of high-quality baked goods, ensuring adherence to company standards and recipes.
  • Trained and mentored junior bakers on techniques, safety protocols, and equipment usage.
  • Managed daily baking schedules to ensure timely product availability for retail operations.
  • Conducted quality control checks to maintain consistency and taste across all baked products.
  • Mentored junior bakers in developing their skills through hands-on training sessions and constructive feedback.
  • Operated and maintained bakery equipment, including ovens and mixers.

Education

High School Diploma -

Scarlett Heights Entrepreneurial Academy
Toronto, ON
06.2016

Trade school, Level Basic -

UA Local 46
Scarborough, ON

Trade school, Level Intermediate - undefined

UA Local 46
Scarborough, ON

Skills

  • Advanced problem-solving skills
  • Efficient handling of ground support equipment
  • Proficient in operating heavy machinery
  • Excellent communication
  • Strong attention to detail
  • Efficient time management

Languages

English
Native or Bilingual
French
Limited Working

Certification

  • Elevated Work Platform
  • WHMIS
  • Working at Heights
  • Valid G License
  • Valid AVOP
  • Valid RAIC

Timeline

Lead Ramp Specialist

GTA D’nata
06.2024 - 06.2025

Ramp Agent

GTA Dnata
06.2023 - 06.2024

Apprentice Plumber

Modern Niagara
09.2019 - Current

Head Baker

Metro Inc.
02.2014 - 06.2020

Trade school, Level Intermediate - undefined

UA Local 46

High School Diploma -

Scarlett Heights Entrepreneurial Academy

Trade school, Level Basic -

UA Local 46

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Joshua Robichaud