Summary
Overview
Work History
Education
Skills
Timeline
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JOSHUA PUGLIESE

Greater Sudbury,ON

Summary

Driven automotive professional successful at managing parts and replacing components. Good teamwork, communication and problem-solving abilities. Well-versed in engine maintenance, transmission service and body repair. Talented Automotive professional with strong background working on all types of vehicles. Quick to identify mechanical issues and complete repairs. Bringing strong work ethic and record of reliability. Organized apprentice with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Overview

15
15
years of professional experience

Work History

Automotive Technician Apprentice

ROCKTOWN AUTOMOTIVE
09.2023 - Current
  • Raised vehicle on hydraulic jack or hoist to gain access to mechanical units bolted to underside of vehicle.
  • Replaced gaskets, flushed coolant and performed tune-ups as part of minor vehicle maintenance.
  • Conducted road tests on vehicles per to verify safe operating order of vehicle.
  • Inspected cars to diagnose problems and perform repairs.
  • Assisted in rebuilding, replacing and repairing vehicle parts such as engines, brakes, transmission lines and electrical assemblies.
  • Dismantled faulty assemblies to repair or replace worn or damaged parts.
  • Created estimates by taking into consideration time, labor and parts costs for vehicle repairs.
  • Assisted in auto repair and maintenance tasks by performing engine tune-ups, grinding valves and rebuilding [Type] and [Type] motors.
  • Advised customers on general vehicle condition, work performed and suggested future repairs.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Explained estimates and determined repair timelines to manage customer expectations.

Journeyman Parts Technician

MIDCITY MOTORSPORTS
01.2019 - 08.2023
  • Handled all customer service issues quickly to maintain high satisfaction levels.
  • Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
  • Examined returned parts for defects and exchanged defective parts or refunded money.
  • Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
  • Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
  • Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
  • Assisted customers by responding to complaints and offering updates on back-ordered parts.
  • Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
  • Advised customers on substitution or modification of parts to replace original manufacturer parts.
  • Read and studied catalogs to identify new market parts and capitalize on emerging trends.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information and provided solutions to problems.

Finance Officer

Long And Mcquade
07.2014 - 01.2019
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Generated financial and operational reports to assist management with business strategy.
  • Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
  • Analyzed financial statements against forecasts to prepare high-level variance analysis.
  • Established and enforced controls on revenue and expenses to protect company assets.
  • Assisted with recruiting, interviewing and hiring new department employees.
  • Reduced process discrepancies through measured implementation of performance reporting and data systems.
  • Complied with established internal controls and policies.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Collaborated with C-level executives and stakeholders to develop long-term financial plans.

Repair Technician

Prom Music Centre
04.2009 - 04.2014
  • Completed all repair and maintenance activities promptly and to high quality standards.
  • Maintained inventory of repair supplies and ordered parts.
  • Utilized variety of tools and diagnostic equipment to complete repairs.
  • Followed detailed repair and maintenance procedures for consumer products.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Inspected and tested, repaired and refurbished products for proper operation.
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
  • Dismantled machines and equipment to remove defective parts.
  • Repaired and maintained wide range of small and large appliances successfully.
  • Tested parts and components to confirm adherence to manufacturer specifications.
  • Repaired and tested electronic circuit boards, wiring and components.
  • Communicated with suppliers and vendors to order new parts and components.
  • Provided technical advice and guidance to customers on use and maintenance of products.
  • Diagnosed and repaired problems with electrical and mechanical systems.

Education

High School Diploma -

St.charles College
Greater Sudbury
06.2010

Skills

  • Remote Services
  • Operating Pneumatic Tools
  • Coolant Flushes
  • Brake Systems Understanding
  • Hand and Power Tools
  • Writing Work Tickets
  • Customer Satisfaction
  • Vendor Relations
  • Chemical Disposal
  • Valid Driver's License
  • Safety Awareness
  • Corrective Maintenance
  • Manufacturer Specifications
  • Time Management
  • Operating Air Compressors
  • Changing Tires
  • Soldering Skills
  • Hydraulic Jacks
  • Gasket Replacements
  • Optimizing Engine Performance
  • Replacing Hoses
  • Oil Changes
  • Scoping Components
  • Checking and Refilling Fluids
  • Bay Management
  • Heavy Lifting
  • Verbal and Written Communication
  • Hospitality and Accommodation
  • Detecting Refrigerant Leaks
  • Electrical Understanding
  • Engine Tuneup and Repairs
  • Electrical Systems
  • Drivetrain and Axle Installation
  • Heating and Air Conditioning
  • Alignment Experience
  • Spark Plug Replacement
  • Fluid Replacement
  • Emissions Controls
  • Hardworking and Dedicated

Timeline

Automotive Technician Apprentice

ROCKTOWN AUTOMOTIVE
09.2023 - Current

Journeyman Parts Technician

MIDCITY MOTORSPORTS
01.2019 - 08.2023

Finance Officer

Long And Mcquade
07.2014 - 01.2019

Repair Technician

Prom Music Centre
04.2009 - 04.2014

High School Diploma -

St.charles College

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