Summary
Work History
Skills
Languages
Timeline
Generic

Joshua Phillips

Ny,NY

Summary

Proactive IT Technician with a track record of enhancing system efficiency and user satisfaction at None Yet. Excelled in peripheral maintenance and helpdesk services, boosting network performance by 30%. Renowned for exceptional problem-solving skills and the ability to communicate complex technical information to non-technical users.

Work History

IT Technician

None Yet
Ny
06.2024 - Current

Wind

  • Maintained office PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Monitored systems in operation and quickly troubleshot errors.

Skills

Helpdesk services

Inventory control systems

Peripheral maintenance

Help Desk Operations

Languages

English
Elementary

Timeline

IT Technician

None Yet
06.2024 - Current
Joshua Phillips