Joshua Petsche
Port Coquitlam,Canada
Summary
Passionate, experienced and knowledgeable animal lover, driven to pursue a career as a veterinary technician. Lifelong experience in animal care ranging from small reptiles, fish and birds, to reactive dogs, cats and horses. Highly-motivated sales representative, shift supervisor, team member trainer, bartender, and server with over 12 years of experience in the customer service and administrative field, committed to achieving the utmost customer satisfaction. Focused on transferring my strong work ethic, customer-first attitude, exceptional interpersonal skills, and love for animals to further my experience and career advancement in veterinary care.
Overview
9
9
years of professional experience
Work History
Sales Representative
Cintas
Langley
01.2024 - Current
- Implement growth in customer accounts, negotiation of customer contracts, price setting and agreements, resolution of customer concerns, developing and maintaining relationships with existing clients, selling of product and services, maintenance of product knowledge inclusive of chemical handling and procedures, delivery of company products using a company vehicle, product quality control, maintaining compliance to all company health and safety procedures, inclusive of work with biohazards and toxic materials
Shift Manager/Bartender
Red Robin
Coquitlam, Langley, Kelowna
05.2016 - 12.2023
- Canadian sales record holder (2022 - present). Performance of documentation and disciplinary actions, recording and filing of daily reports, managed the scheduling of staff shifts , resolution of escalated customer concerns, coaching and ongoing development of team members, maintenance of controllable labour to ensure the restaurant remains profitable, execution and delivery of food/drinks in a timely manner, maintain a full section, in conjunction with overseeing and executing take out orders, all while ensuring all guests are receiving the highest quality of service
Researcher/Team Leader
Gries Laboratory, Simon Fraser University
09.2016 - 08.2018
- Responsible for the conduction of unsupervised, biological field work/research, focused on interspecies pheromone communication in pests, such as rats and mice. Performed the set up of experimental variables, education and supervision of other laboratory team members, execution of experiments, development of lab oriented problem-solving strategies, and analysis of data.
Education
Undergraduate - Molecular Biology and Biochemistry
Simon Fraser University
BC12.2020
High School Diploma -
Sullivan Heights Secondary
BC06.2016
Skills
- Goal oriented attitude
- Strong team player
- Administrative cash handling
- Bookkeeping
- Sensitivity trained
- Interpersonal communication
- Empathetic animal caretaker
- Competence under pressure
- Excellent multitasker
- Task Prioritization
- Detail-oriented
- Flexible and adaptable
References
Available upon request
Timeline
Sales Representative
Cintas
01.2024 - Current
Researcher/Team Leader
Gries Laboratory, Simon Fraser University
09.2016 - 08.2018
Shift Manager/Bartender
Red Robin
05.2016 - 12.2023
Undergraduate - Molecular Biology and Biochemistry
Simon Fraser University
High School Diploma -
Sullivan Heights Secondary
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