Joshua Palacios
Santa Maria
Summary
Results-driven professional with a strong background in public safety and crime prevention. Specialized in conducting thorough investigations and fostering community relationships to enhance safety. Committed to utilizing problem-solving and teamwork skills to create impactful solutions.
Overview
11
11
years of professional experience
1
1
Certification
2
2
Languages
Work History
Park Services Officer II
City of Santa Maria
Santa Maria, CA
02.2023 - Current
- Analyzed feedback from residents to identify areas for service enhancement and program development.
- Enforced local laws and regulations to maintain public safety and order.
- Conducted thorough investigations of incidents, gathering evidence and interviewing witnesses.
- Collaborated with community organizations to enhance public awareness and crime prevention initiatives.
- Engaged in community outreach, building relationships to foster trust between law enforcement and residents.
- Developed reports detailing incident findings and recommended actions for future prevention strategies.
- Maintained detailed records of incidents, arrests, and investigations for accurate reporting purposes.
- Conducted searches and seizures according to legal guidelines, upholding suspect rights throughout the process consistently.
- Utilized negotiation skills in conflict resolution scenarios to de-escalate potentially dangerous situations effectively.
Security Officer
Marian Regional Medical Center
Santa Maria, CA
01.2022 - 02.2023
- Monitored security systems and conducted regular patrols to ensure safety of patients and staff.
- Responded swiftly to incidents, coordinating with medical personnel and law enforcement.
- Maintained accurate logs of daily activities, incidents, and observations for review by management.
- Assisted in emergency preparedness drills to improve response times and overall safety protocols.
- Collaborated with healthcare staff to address security concerns effectively and efficiently.
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
- Provided exceptional customer service to hospital visitors while maintaining security protocols and procedures.
Security Officer
Bomar Security & Investigation
Santa Maria, CA
05.2018 - 05.2022
- Trained new security staff on policies, procedures, and use of surveillance equipment effectively.
- Collaborated with clients to identify potential security risks and implement preventive measures.
- Conducted thorough investigations of incidents to determine causes and recommend corrective actions.
- Developed and updated security protocols based on evolving threats and compliance requirements.
- Conducted vehicle and foot patrols of properties.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
Security Officer
Protac Security
Orcutt, CA
05.2021 - 12.2021
- Monitored premises to ensure safety and security of personnel and property.
- Conducted thorough inspections of facilities, identifying vulnerabilities and implementing corrective actions.
- Analyzed security incidents to identify trends, recommending process improvements based on findings.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
Asset Protection Associate
Target
Santa Maria, CA
09.2016 - 05.2018
- Monitored inventory levels to prevent loss and ensure product availability.
- Conducted regular audits of merchandise and security systems for compliance.
- Collaborated with team members to enhance store safety protocols and procedures.
- Analyzed data trends to identify potential security risks and recommend solutions.
- Patrolled store departments to check for suspicious activities.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
- Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
Event Staff Member
Santa Maria Fairpark
Santa Maria, CA
06.2015 - 07.2016
- Coordinated event logistics to ensure smooth execution of fairs and community events.
- Managed setup and breakdown of equipment, enhancing operational efficiency during events.
- Trained new staff on safety procedures and event protocols, fostering a knowledgeable team environment.
- Monitored crowd control measures to maintain safety and compliance with regulations.
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Streamlined communication between event team members using walkie-talkies or other devices as needed during large-scale functions.
- Anticipated potential problems before they arose, proactively addressing them to minimize disruptions in event proceedings.
- Ensured guest safety by monitoring venue capacity limits and adhering to safety protocols.
- Managed access points and conducted security checks of persons and property.
Education
High School Diploma -
Righetti High School
Orcutt, CA06-2016
Skills
- Search and seizure
- Public safety
- Defensive tactics
- Crime prevention
- Arrest procedures
- First aid and CPR
- Firearms proficiency
- Evidence collection
- Patrol procedures
- Investigative skills
- Teamwork and collaboration
- Problem-solving
- Reliability
- Critical thinking
- Case report writing
- Public relations
- Emergency management
Accomplishments
- Designed and implemented the first official challenge coin for the City of Santa Maria Park Service Officers, coordinating the concept, design, and production to create a lasting symbol of departmental pride and identity.
- Successfully completed an extensive Field Training Program, demonstrating proficiency in patrol operations, report writing, officer safety, de-escalation, and applicable laws and policies.
- Responded to over 700 calls for service, handling a wide variety of incidents while maintaining professionalism, sound judgement, and a strong commitment to public safety.
Certification
- CPR/ AED
- Narcan administration
- OC Pepper Spray
- Taser
- Baton
- Bloodborne Pathogens Training
- Heat Illness Prevention
- PC 832 Firearms Qualification
- EVOC (Emergency Vehicle Operations Course)
- Bike Patrol
- ATV / Off-Road Vehicle Operations
- PC 832
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Park Services Officer II
City of Santa Maria
02.2023 - Current
Security Officer
Marian Regional Medical Center
01.2022 - 02.2023
Security Officer
Protac Security
05.2021 - 12.2021
Security Officer
Bomar Security & Investigation
05.2018 - 05.2022
Asset Protection Associate
Target
09.2016 - 05.2018
Event Staff Member
Santa Maria Fairpark
06.2015 - 07.2016
High School Diploma -
Righetti High School