Joshua Obande
Vaughan,ON
Summary
Professional Secretary with over a year of experience managing daily administrative support tasks and operations in Trevari industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Talented Tutor offering outstanding communication and problem-solving skills. Fosters positive learning environment by encouraging students to develop individual skills. Specializing in 1:1 instruction, team collaboration and relations with students, parents and support staff.
Overview
3
3
years of professional experience
Work History
Secretary
Trevari Power Company Ltd.
01.2021 - 12.2021
- Kept file of phone records & receipts, while responding & directing phone calls & emails.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
Tutor
LEAD Nigeria
06.2021 - 08.2021
- Collaborated with parents and admin staff to design performance improvement plans, improving average quiz scores by 31%
- I helped prepare elementary students for high school by teaching various subjects.
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Developed student confidence through positive reinforcement strategies.
- Graded 75% of all student assignments,providing helpful and encouraging feedback for students.
Entrepreneur
Myself
08.2022 - 02.2024
- Determined business plan, mission statement, and vision.
- Identified target customer segments through in-depth research, building tactical marketing strategies.
- Fostered a culture of innovation within the organization by encouraging employees to share ideas for continuous improvement.
- Resold multiple successful products through comprehensive research, development, testing, and marketing efforts.
- I bought items like Crocs and and clothing items and resold them at higher prices with my communication skills.
Education
Bachelor of Science - Computer Studies
Wilfrid Laurier University
Waterloo, ON04.2027
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Keyboarding skills
- File Management
- Sales Support
- Supply Restocking
- Supply Ordering
Accomplishments
- 8.5 Overall Score in IELTS.
- OSSLT.
- [Bronte College], [Mississauga, On, Canada][ High School Diploma], [Graduation year - 2023] Graduated with an average of 87% Notable Achievements: Honors Roll, Football team and Student Don. [Britarch Schools Abuja], [Abuja, Nigeria][High-School Certificate], [2022] Graduated with an average of 88% Notable Achievements: [ Student Council, sports prefect, soccer team.]
Languages
English
Full Professional
Timeline
Entrepreneur
Myself
08.2022 - 02.2024
Tutor
LEAD Nigeria
06.2021 - 08.2021
Secretary
Trevari Power Company Ltd.
01.2021 - 12.2021
Bachelor of Science - Computer Studies
Wilfrid Laurier University
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