Joshua Moore
Niagara Falls,ON
Summary
Accomplished Maintenance Manager with a proven track record at Goodness Me! Natural Food Market, enhancing operational efficiency and reducing downtime through expert preventive maintenance and staff management. Skilled in project management and contractor oversight, Excels in building strategic relationships and leading teams to exceed objectives with professionalism and collaboration.
Overview
7
7
years of professional experience
Work History
Maintenance Manager
Goodness Me! Natural Food Market
2018.02 - 2021.04
- Supervised contractors performance, preventive maintenance, and safety.
- Scheduled routine maintenance and repair for 9 locations.
- Performed repairs as needed.
- Negotiated contracts with vendors for cost-effective procurement of parts and services, maintaining strong working relationships.
- Developed detailed maintenance budgets, effectively controlling expenses while ensuring optimal equipment performance.
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
Inside Sales Representative
Dormakaba
2016.02 - 2018.02
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
Service Manager
Dor-Tech
2014.03 - 2016.02
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Analyzed service reports to identify areas of improvement.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Managed team of technicians, ensuring timely completion of projects and high-quality workmanship.
Skills
- Staff Management
- Preventive Maintenance
- Project Management
- Contractor Oversight
- Deadline Management
- Problem Resolution
- Decision-Making
- Computer Skills
- Task Delegation
- Teamwork and Collaboration
- Scheduling and Coordinating
- Professional and Courteous
Languages
English
Timeline
Maintenance Manager
Goodness Me! Natural Food Market
2018.02 - 2021.04
Inside Sales Representative
Dormakaba
2016.02 - 2018.02
Service Manager
Dor-Tech
2014.03 - 2016.02
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