Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joshua McKeough

Edmonton,AB

Summary

Seasoned professional with 25 years of hands-on experience in the customer service and restaurant industry, including 19 years in various managerial roles. Currently serving as a Corporate Operations Manager for Press'd Sandwich Shop, overseeing the operational aspects of 19 restaurants with a focus on new store builds, product development, and quality assurance. Proven track record of negotiating favorable deals with suppliers to lower costs and enhance profitability for franchisees. Possesses strong social skills and a self-motivated attitude, coupled with a commitment to excellence in all endeavors. Now seeking to transition into automotive sales, leveraging extensive leadership experience, negotiation expertise, and a customer-centric approach to drive sales success in a new industry.

Overview

17
17
years of professional experience

Work History

Corporate Operations Manager

Press'd Sandwich Shop
10.2012 - Current
  • Directly oversee operational aspects of 19 restaurants, including new store builds, product development, and quality assurance.
  • Collaborate closely with suppliers to negotiate favorable deals, resulting in lowered costs of goods sold (COGS) for franchisees.
  • Implement strategic initiatives to optimize efficiency, streamline processes, and enhance customer satisfaction.
  • Provide leadership and guidance to restaurant managers and staff, fostering culture of excellence and teamwork.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.

Various Managerial Roles

Multiple Companies
07.2007 - 07.2012
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in team settings, providing support and guidance.

Education

High School Diploma -

Charlottetown Rural High School
Charlottetown, PE
06.2004

Skills

    • Strong leadership and managerial abilities
    • Excellent interpersonal and communication skills
    • Proven track record of driving operational efficiency
    • Excellent problem solving Skills
      • Negotiation and vendor management expertise
      • Detail-oriented with a focus on quality and customer satisfaction
      • Self-motivated and results-driven
      • Excellent customer service skills

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Corporate Operations Manager

Press'd Sandwich Shop
10.2012 - Current

Various Managerial Roles

Multiple Companies
07.2007 - 07.2012

High School Diploma -

Charlottetown Rural High School

Similar Profiles

CREATE PROFILE
Joshua McKeough