Joshua McIntyre
Chilliwack,B.C.
Summary
Dedicated professional with extensive experience at Interior Health Authority, excelling in housekeeping and customer service. Proven ability to enhance cleanliness and safety standards while training new staff. Skilled in chemical handling and inventory management, fostering a collaborative environment that optimizes productivity and supports infection control protocols.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Housekeeping Aide
Interior Health Authority
09.2019 - Current
- Cleaned and sanitized patient rooms, ensuring compliance with health and safety standards.
- Assisted in maintaining inventory of cleaning supplies, reporting shortages promptly to management.
- Operated specialized cleaning equipment to perform deep cleaning tasks efficiently.
- Supported infection control protocols by adhering to established sanitation procedures.
- Collaborated with nursing staff to prioritize housekeeping tasks based on patient needs.
- Trained new team members on proper cleaning techniques and safety practices.
- Conducted routine inspections of assigned areas to ensure cleanliness and organization.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
- Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.
- Developed strong relationships with colleagues across departments, fostering a supportive work environment conducive to achieving shared goals.
- Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
Food Service Worker
Compass -Heritage Village 7525 Topaz Dr.
04.2016 - 08.2019
- Prepared and served food items in accordance with health and safety regulations.
- Maintained cleanliness of dining and kitchen areas to promote a safe environment.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Collaborated with team members to enhance service efficiency during peak hours.
- Operated kitchen equipment, adhering to safety protocols for effective food preparation.
- Monitored food quality and presentation standards to meet customer expectations.
- Supported training of new staff on best practices for food handling and service procedures.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Reduced food preparation times by organizing workstations effectively.
- Maintained accurate records of food temperatures to ensure safety standards were met.
- Cleaned and organized kitchen, dining and service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Cook Shift Leader
Triple O's White Spot
04.2016 - 04.2017
- Supervised kitchen staff to ensure efficient meal preparation and timely service.
- Monitored food safety and sanitation practices, ensuring compliance with health regulations.
- Streamlined food preparation processes, improving overall kitchen efficiency and reducing waste.
- Conducted regular quality checks on food items, maintaining high culinary standards.
- Resolved customer complaints promptly, fostering a positive dining experience for guests.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
Plumber Apprentice
Lancor -Mechanical
01.2014 - 04.2016
- Assisted in installation and repair of plumbing systems, ensuring compliance with safety standards.
- Collaborated with senior plumbers to troubleshoot and resolve plumbing issues effectively.
- Operated hand and power tools for pipe fitting, cutting, and soldering tasks.
- Maintained tools and equipment in optimal condition to enhance work efficiency.
- Supported inspections of plumbing systems, identifying potential issues for preventive maintenance.
Professional Carpet Cleaner
Zippee Carpet Cleaners
04.2011 - 12.2015
- Operated advanced carpet cleaning machinery to ensure optimal results for residential and commercial clients.
- Developed customized cleaning plans based on customer needs, improving client satisfaction and retention rates.
- Assessed carpets for damage, stains, and wear, providing tailored recommendations for care and maintenance.
- Executed routine maintenance checks on cleaning equipment to minimize downtime and maintain operational efficiency.
- Implemented safety protocols while handling chemicals and equipment, ensuring compliance with industry standards.
- Collaborated with management to optimize service offerings based on customer feedback and market trends.
- Contributed to company growth by consistently exceeding performance targets and receiving positive feedback from satisfied customers.
Skills
- Customer service
- Housekeeping
- Chemical handling
- Customer service-focused
Languages
English
Professional Working
Certification
- Certified Housekeeper, Interior Health September 2019-Present
Various Education through Interior Health.
Education modules.
Timeline
Housekeeping Aide
Interior Health Authority
09.2019 - Current
Food Service Worker
Compass -Heritage Village 7525 Topaz Dr.
04.2016 - 08.2019
Cook Shift Leader
Triple O's White Spot
04.2016 - 04.2017
Plumber Apprentice
Lancor -Mechanical
01.2014 - 04.2016
Professional Carpet Cleaner
Zippee Carpet Cleaners
04.2011 - 12.2015
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