Joshua Marquez
Rancho Cucamonga
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Barista
Boba Break Inc.
06.2023 - Current
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized beverages, which improved sales
Crew Member
Coldstone Creamy
02.2023 - 06.2023
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Los Osos High School
Rancho Cucamonga, CABachelor of Science - Criminology
Cal Poly Pomona
Pomona, CA05-2028
Skills
- Soft selling
- Up-selling
- Quality control
- Dining room maintenance
- Opening and closing duties
- Equipment maintenance
- Sales expertise
- Verbal and written communication
Timeline
Barista
Boba Break Inc.
06.2023 - Current
Crew Member
Coldstone Creamy
02.2023 - 06.2023
High School Diploma -
Los Osos High School
Bachelor of Science - Criminology
Cal Poly Pomona
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